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Trendsi customer service is great. Chette was very helpful, she answer all my question promptly.
Hello Three-Apparel,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi customer service. Chette is indeed a valuable member of our team, and we're glad to know she provided you with prompt and helpful assistance. If you have any more questions or need further support, feel free to reach out. We look forward to serving you again in the future! 😊🌟
Best fashion dropshipping app. Customer service is great. Especially Mary who was very helpful. Mary is such a competent and nice person. We are happy to work with Trendsi.
Hi Heylo,
Thank you for the amazing review! 🌟 We're thrilled to hear you're loving our fashion dropshipping app and that Mary provided exceptional customer service. We'll make sure to pass along your kind words to her. Excited to continue working together with you on Trendsi
Can't thank Czar enough. She was very helpful and we even shared something cool in common. Support answered very quickly and she was attentive and very nice to talk to. Recommended!
Hi Uniretro,
Hey there! 🌟 Thanks a million for your awesome review! We're thrilled Czar could make your experience special and that you found something cool in common. Speedy support and a friendly chat—it's the Trendsi way! 🚀 We appreciate your recommendation! If you ever need anything, we're here for you.
Chette was very helpful in fixing my concern with a code not working
Hi D'Janee Boutique,
Delighted to hear that Chette came to the rescue! 🚀 We're thrilled to have such a helpful team member. If you ever need assistance again, you know where to find us. 💙
my client never received order months after purchase
Hello 31 Woman,
We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!
Update:
Hello 31 Woman,
As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.
Thank you!
Certain vendors will claim inventory is in stock and it is not. Your drop ship orders will be accepted by the vendor and then show as being processed, only to be later rejected and refunded. If you decide to use this service, use only ship-from USA Luxe or TikTok verified vendors. Otherwise you will spend a lot of time apologizing to your clients.
Hello NobleLily,
Thank you for sharing your experience! We appreciate your feedback and apologize for any inconvenience. Rest assured, we're actively addressing this issue to ensure a smoother experience for our customers. We value your business and are committed to making improvements. If you have any further concerns, please feel free to reach out to our customer support team. 💙
I would absolutely recommend Trendsi for smooth operation and quality service, Best Decision ❤️ Gretle is very communicative and very resourceful
Hello RahLeeBoutique,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a smooth experience with us. We'll make sure to pass on your praises to Gretle. If you ever need anything else, feel free to reach out. Cheers to making the best decision! 🌟❤️
Raymart was incredibly helpful with helping me set up my store. Still early in using Trendsi but as far as I can tell they are always quick to help when you have an issue and have a lot to offer.
Hello LAHU,
Thrilled to hear about your positive experience with Raymart! It's awesome that Trendsi is providing such speedy and helpful support. Here's to a successful journey ahead with your store! 🚀
I love the customer support. I were connected with Czar and she was great. I'm in love with Trendsi
Hello QuirkyVibes,
Thank you so much for your awesome feedback! We're thrilled to hear that you had a fantastic experience with Czar and that you're loving Trendsi. Our team is always here to provide top-notch customer support, so if you ever need anything else, just let us know. Happy shopping! 🌟💙
Navigating Trendsi is super easy, syncs seamlessly with Shopify and the customer service is on point. Gretle was super nice and quick to answer my question in detail about an order.
Hi Coco & Charm Co.
That's awesome to hear! We're thrilled that you found Trendsi easy to navigate and that it syncs well with Shopify. It's also great to know that our customer service, especially Gretle, provided you with a quick and detailed response. We're here to make your experience as smooth as possible! 🚀