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During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!
Hello Securing Secrets Boutique LLC,
Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!
I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.
Hi TROVE,
Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!
They communicate very well and always keep me informed of changes,
Hello The Puchii Shop,
Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀
I needed some Trendsi support today and Lorie did a great job walking me through what I needed to do. The problem was with the Shipping and Delivery setup and Lorie didn't miss a beat identifying what it was and how to fix it. I have been extremely happy with Trendsi support every time I needed help and would give Lorie 5 Gold Stars!
Hi Lyla's Green Planet,
Thank you so much for your fantastic feedback! We’re delighted to hear that Lorie was able to assist you effectively with your Shipping and Delivery setup. It’s wonderful to know you’ve had consistently positive experiences with our support team.
To help us continue improving, we’d love to know what it would take for you to give us that 5-star rating! Your insights are invaluable to us.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.
The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.
Hi,
Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀
I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.
Hello Grateful Delights,
Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! 🚀
great... Joel Representative will help me a lot regarding the issue.
Hello Trandify Deal
Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.
We always strive for excellence, so we'd love to know what we can do to earn that last ⭐ from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.
Easy to use so far!
Hi MacaronsbyChefRogers,
Thank you so much for your great 4-star review! 😊 We truly appreciate your feedback and are so happy to hear you had a positive experience with us. Your satisfaction means everything to us, and we’re always striving to improve! If there’s anything we can do to make your experience even better, please let us know—we’d love to earn that 5th star! 🌟 Thanks again for your support, and we look forward to serving you even better in the future!
Thank you,
Chette
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.
Hello, The Globe Mart
Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!
This app has an excellent customer service that provides clear and honest information. Also, They show you what to do step-by-step.
Hi GBAStar,
Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that you’re loving our excellent customer service and the clear, honest information we provide. It’s wonderful to know that our step-by-step guidance is helping you. We’re here to support you every step of the way! Thanks for being a part of the Trendsi family! 🙌✨