评论 (1,444)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2025年11月16日

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

No Shrinking Violet US
美国
大约1年 人在使用应用
ShopSocial, Inc.已回复 2025年11月17日

Hi No Shrinking Violet US,

Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.

We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.

Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.

Thank you again for your thoughtful review—and for highlighting Harold’s great work!

编辑时间:2025年12月29日

I haven't launched my store yet (still setting it up), but the support team has been helpful with answering some questions I had about the functionality of the app. Lorie, Harold, and Ria have all been helpful in the chat support so far.

I love the variety of products they have. I've heard good things about Trendsi from others in business Facebook groups. I was concerned about orders not being fulfilled due to incorrect inventory reporting (a semi-common problem with Aliexpress dropshipping), but it sounds like most people don't have too many issues with this.

I may still add some Aliexpress products to my shop, especially home decor, but I think I'll stick with Trendsi for now until I get some regular sales because they have such high reviews, plus they have enough products in the styles I want to build out my store the way I'd like to.

Not sure on product quality yet. Not planning to buy samples until I get some initial sales and can pay for those later. I'll update my review later with my thoughts on this when I get the chance.

One feature I think would be especially helpful to add to Trendsi, however, is the ability to pick and choose which variants you want in your store and control over sending updates only to those variants. I'm used to using apps like DSers, which lets you map SKUs to your store, so you don't have to get variants you don't want sent to your store with every update.

Anyway, I'm looking forward to growing my store with Trendsi!

My Whimsical Romance
美国
大约2个月 人在使用应用
2025年12月27日

customer servuces was very helpful.... was helped by Harold patient and guided me in resolving my issue

Fashion Expressions
英国
大约1个月 人在使用应用
编辑时间:2025年6月21日

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI.

I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing!

Thank you TRENDSI & Harold for all your help with my first order!

Artemis & Athena
美国
11个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月2日

Hi Artemis & Athena,

Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)

2024年6月3日

During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!

Securing Secrets Boutique LLC
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年6月6日

Hello Securing Secrets Boutique LLC,

Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!

2025年10月1日

I am new to using this supplier for my dropshipping clothing store, but I have to say Sam in customer service was great. She answered all my questions and gave me great tips. When I asked about the Pro she didn't push it, she said I needed to start with the free version first. Most companies these days are trying to get you to buy stuff you don't need or aren't ready for yet.

Virago Refined
美国
14天 人在使用应用
2025年6月12日

Reliable platform with potential for enhancement

Trendsi offers a strong product selection and an intuitive interface. Customer support, particularly Chette, has been responsive and professional. However, response times can vary, and introducing more accessible pricing plans for new businesses would add significant value. Overall, a dependable solution with opportunities for further improvement.

Trendore
比利时
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2025年6月16日

Hi Trendore,

Thank you for your valuable feedback. We're thrilled to hear that you've found our product selection robust and our platform intuitive. It's also heartening to know that Chette has been responsive and professional in assisting you.

We acknowledge your concerns regarding varying response times and the accessibility of pricing plans for new businesses. Your insights are instrumental in helping us identify areas for improvement. We're actively working on streamlining our support processes to ensure consistent and timely assistance. Additionally, we're exploring more flexible pricing options tailored to the needs of emerging businesses.

Your satisfaction is our priority, and we're committed to evolving based on your feedback. If you have any further suggestions or require assistance, please don't hesitate to reach out.

2025年3月27日

I love how seamless it is to add fashionable and stylish pieces to my online store!

Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly.

Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion.

I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

Curvea
美国
27天 人在使用应用
ShopSocial, Inc.已回复 2025年4月3日

Hi Curvea,

Thank you so much for your amazing feedback! We're thrilled to hear that you've had a seamless experience adding stylish pieces to your store. It’s great to know that Lorena and Charles were able to assist you and resolve the issues with your account quickly. We’re really proud of our team and their commitment to providing efficient support. If you ever need anything else or have more questions, don’t hesitate to reach out. We're here to ensure your experience continues to be top-notch. Looking forward to working with you more!

2024年7月8日

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
美国
20天 人在使用应用
ShopSocial, Inc.已回复 2024年7月12日

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

2026年3月7日

love the flow of things from finding and adding products to my store

Say It Wit Yo Chest-Custom Designs
美国
28分钟 人在使用应用