评论 (3,948)
优化
-
按评分
Easy to use so far!
Hi MacaronsbyChefRogers,
Thank you so much for your great 4-star review! 😊 We truly appreciate your feedback and are so happy to hear you had a positive experience with us. Your satisfaction means everything to us, and we’re always striving to improve! If there’s anything we can do to make your experience even better, please let us know—we’d love to earn that 5th star! 🌟 Thanks again for your support, and we look forward to serving you even better in the future!
Thank you,
Chette
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.
I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.
Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.
Hi V Envy Boutique,
Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.
Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.
We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.
As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.
We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️
Easy using
Hi S&L ATHLETIC WEAR,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience, but I’d love to know how we can make it even better and how we can make it a 5-star experience. Your feedback is invaluable to us.
If you have any specific suggestions or areas where you think we could improve, please feel free to share. We’re always looking to enhance our service and ensure our customers are completely satisfied.
Thanks again for your support!
I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!
Hi Four B Tack and More,
That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊
I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop.
Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS,
Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
Great quality products, out of the samples I ordered. I really hope they get more accessories and maybe mens items. I had good assistance from Mia on finding my shipment. I hope in the future maybe shipping can be improved because I am currently waiting for samples I ordered 2 weeks ago, considering it is marketed as for US based stores also.
Hi, Distinct Findz
Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. Please reach out to us anytime you need help!
Mary was very helpful in answering my questions regarding API integration with Trendsi for returns. Unfortunately Trendsi does not yet have this capability. Mary has also offered to take this suggestion to management which was also very helpful. We're looking to automate returns with a product such as Return Prime:Order Returns app. Thanks Mary.
Hi, Faustynes
We are so grateful for your feedback and glad that Mary assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!
Hi, Pink Pear
We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.
Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue
Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you.
We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!