评论 (3,430)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年8月24日

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

Just Be 72
美国
接近3年 人在使用应用
ShopSocial, Inc.已回复 2024年8月28日

Hi Just Be 72,

Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!

2024年8月8日

I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!

AdoreStarr
美国
大约3年 人在使用应用
ShopSocial, Inc.已回复 2024年8月11日

Hi AdoreStarr,

Thank you for sharing your experience! We’re thrilled to hear that Raymart was able to help you fix the issue with your products. Our team is always here to support you and ensure everything runs smoothly! 😊

2024年8月26日

I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!

Dear Autumn
美国
1年多 人在使用应用
ShopSocial, Inc.已回复 2024年8月28日

Hi Dear Autumn,

Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!

2024年6月29日

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Suit Yourself Fashion
美国
大约1年 人在使用应用
ShopSocial, Inc.已回复 2024年7月1日

Hello, Suit Yourself Fashion

Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.

Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.

If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!

2024年7月11日

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

Curvy Craves
美国
6个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月15日

Hi Curvy Craves,

Wow, Stephanie! Thanks for the glowing review! We're thrilled to hear that Chette provided such amazing support and helped resolve your tech issue. We're proud of our team and delighted to have you as a loyal customer. We'll definitely pass on your praise to Chette. Thank you for choosing Trendsi! 💖

2024年9月3日

Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com

JustBelieve.Boutique
美国
6个月 人在使用应用
ShopSocial, Inc.已回复 2024年9月5日

Hi JustBelieve.Boutique

Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!

2024年7月29日

I had a issue with my products upload and Charles from Trendsi did an outstanding job in helping me resolve my issue as well as update my account information with much needed information as a seller. Thanks Charles.

Sassy Foot Fashion
美国
接近2年 人在使用应用
ShopSocial, Inc.已回复 2024年7月31日

Hi Sassy Foot Fashion,

Thank you so much for sharing your experience! 🌟 We're thrilled to hear that Charles did an outstanding job helping you resolve your product upload issue and updating your account information. Your success as a seller is our priority, and we’re glad to have been able to assist you. Thanks for being a valued part of the Trendsi family! 🙌✨

2024年9月4日

I would say from ANY app I've installed from Shopify, Trendsi by far has the most responsive customer support and response time in the entire Shopify app store. Importing products into our Shopify store is a breeze, and whenever I had questions on setting up my Shipping, within 5-10 minutes I got a thorough and accurate response. I highly recommend this app!

I can also tell they are always innovating, finding new ways to improve, they keep their products updated, their presentation, etc. There's a good dedicated team behind Trendsi and they're doing a great job!

Wellen Fashion
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2024年9月11日

Hi Wellen Fashion,

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our customer support and the ease of importing products. Your kind words about our responsiveness and thoroughness mean a lot to us.

If there’s anything more we can do to assist you or if you have any further suggestions, please don’t hesitate to reach out. We’re here to support you and ensure you have the best experience possible. Thank you for highly recommending Trendsi and for your continued support!

2024年9月5日

Had a quick question about restock and Chette was very helpful and gave a very straight forward with an answer which I really appreciate . and seems to know her stuff!

Luuxebox
美国
11个月 人在使用应用
ShopSocial, Inc.已回复 2024年9月11日

Hi Luuxebox,

Thank you for your kind words! I’m glad to hear that Chette was able to assist you with your restock question and provided a clear and helpful answer. We’re proud of our team’s expertise and dedication to ensuring you have a great experience. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!

编辑时间:2024年8月30日

Trendsi offers popular name brand products, such as Judy Blue, Risen, Zenana, POL, and Bibi, just to name a few. Customer service is regularly available for assistance via Chat. Orders are processed quickly and shipped out quickly. Some clothing and accessories choices are shipped from overseas, so shipping for those items may take a little longer. There is a filter to identify which items ship from USA. Samples are available for purchase. I've had nothing but a great experience with Trendsi Dropshipping and their staff. I recently contacted them regarding an order and Joel was quick to assist me. He was friendly and helpful. Thank you to Charles who helped me with my Dropshipping question.

Luxe and Stone Clothing
美国
大约2年 人在使用应用
ShopSocial, Inc.已回复 2024年6月12日

Hello Luxe and Stone Clothing,

Thanks for the awesome review! 😊 We're thrilled you're loving our trendy products and speedy service. If you ever need anything, just give us a shout. Here's to many more fab experiences with Trendsi!