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The team does a great job, big callout to Mikah who is always very helpful! I have been a client for about a year, and I can see the company's growth with more products and faster customer service. I would like to see faster shipping times for overseas products as well as the option for expedited shipping.
Hi Style Ratio,
Hi! Thank you so much for your thoughtful feedback and for being with us for about a year — we truly appreciate your continued support. 😊
We're glad to hear that you've noticed the growth in our product selection and improvements in customer service. We'll also make sure to pass along your kind words to Mikah — she’ll be happy to know her help is appreciated!
Thank you as well for sharing your suggestions regarding faster overseas shipping and the option for expedited delivery. Feedback like yours is very valuable to us, and we’ll be sure to share it with our team as we continue working on improving our services.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always happy to help!
Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support
Hi,
Thank you so much for taking the time to share this thoughtful feedback. We’re truly grateful for your trust in Trendsi and are glad to hear that our team was able to support you effectively throughout the process. Your kind words about Chette, Harold, Anya, and the rest of our support team mean a great deal to us, and we’ll be sure to share your recognition with them. We appreciate your continued partnership and recommendation, and we look forward to supporting your business every step of the way.
Outstanding Support & Seamless Dropshipping Partner
I’ve had an excellent experience working with Trendsi, especially their support team — Anya and Sam deserve a huge shoutout.
As a new Shopify store owner launching a fashion brand (Athlesi), I encountered a few technical sync and product integration questions during setup. Their team was consistently responsive, professional, and incredibly patient. Not only did they fix the issue with a product sync quickly, but they also followed up proactively after the chat to make sure everything was working correctly on my end.
More recently, I had to navigate a more complex situation involving an order cancellation and refund with third-party fulfillment. Charles (and Lorie) provided clear, patient, and very professional guidance throughout the entire process, following up until everything was fully resolved.
What truly stands out is their attention to detail and kindness in communication. Every interaction felt supportive, not transactional — which is rare when working with apps and integrations.
The inventory syncing, order processing, and Shopify integration have been smooth so far, and their documentation plus live support make the onboarding process much easier for new stores.
Highly recommend Trendsi to any Shopify fashion or dropshipping brand looking for a reliable supplier with exceptional customer service.
Special thanks again to Anya, Sam, Charles, and Lorie for the outstanding support!
— Elisa, Athlesi
Hi Athlesi,
Thank you so much for the amazing review! 🎉 We’re thrilled to hear that Anya, Sam, Charles, and Lorie made your onboarding and order management seamless. Supporting new Shopify brands like Athlesi and making the experience smooth and stress-free is exactly what we strive for. Your kind words mean the world — and we’re always here to help you grow! 🚀
I recently needed to find out if there was any way to get a pair of jeans that were out of stock. I did send a restock request as told. Mikah went out of her way though. She escalated my question to the listings team so they could verify with their partner supplier if and when the jeans would come back into stock. I truly appreciate her because most representatives from other vendors wouldn't go that far for customer service. She will follow up with me as soon as she gets an answer to see it through. Thank you Mikah!
Hi,
Thank you so much for sharing your experience! We’re thrilled to hear that Mikah went above and beyond to assist you and coordinate with the listings team. We’ll be sure to share your kind words with her—it means a lot. We truly appreciate your trust in Trendsi and are always here to help with any questions or concerns you may have!
Working with Trendsi support — especially Micah — was an absolute game‑changer. I was dealing with a tricky Shopify–Trendsi inventory sync issue that had my products showing the wrong stock levels, and Micah stepped in like a total pro. The instructions were crystal clear, the guidance was smooth, and the entire process felt effortless.
Micah didn’t just fix the problem — he made the whole experience feel easy. If you ever need help with Shopify or Trendsi syncing, trust me, you want someone like Micah in your corner. Absolute rockstar support.
Hello MiGa Sage,
Thank you so much for the glowing review! 🌟 We’re thrilled Micah could make the tricky Shopify–Trendsi sync feel effortless. We’ll be sure to pass along the praise! So glad we could turn a stressful situation into a smooth experience for you!
Trendsi has been great for my Shopify store. The product importing process is smooth and the app is easy to use. I had an issue where products were showing as sold out even though inventory was available, and Anya from support helped me fix it quickly by guiding me through the correct shipping and inventory settings. Very helpful, clear, and professional support. Highly recommended.
Hi House of Garmr,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Trendsi has been working well for your Shopify store and that the product importing process has been smooth for you.
We’re especially glad Anya was able to quickly identify and resolve the inventory issue by guiding you through the correct shipping and inventory settings. We’ll be sure to pass along your kind words to her.
Your recommendation truly means a lot to us. Thank you for being part of Trendsi, and please don’t hesitate to reach out if you ever need assistance — we’re always happy to help.
I had some difficulties with getting my store set up, but Anya was an AMAZING help! she not only helped fix the issue but also caught an error i had made on my shopify store. I am truly grateful to have access to Trendsi which makes my life as a business owner so much easier!
Hi House of Lilies,
Thank you so much for sharing your experience! We’re delighted to hear that Anya was able to help you get everything sorted and even catch an issue in your Shopify store — she’ll be so happy to hear this.
We know setting up a store can be challenging, so it means a lot to us that Trendsi has helped make things easier for you as a business owner. We truly appreciate you being part of Trendsi, and we’re always here if you need anything along the way.
Wishing you continued success with your store!
i was dealing with a customer serv rep from trendsi named Chette she was amazing and very helpful and most of all patient . :) a week later the sad part is a customer placed a order almost 2 weeks ago and they keep putting things off and lots of excuses ive been going back and forth last couple days with someone named Sam and she tells me this morning they are on holidays till end of month like omg my customer will be waiting over a month for products this is not ok. my advise is to stay away from trendsi i feel like im getting the run around shopify should know these issues
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Chette provided amazing support and was helpful and patient throughout your experience. We’ll be sure to pass along your feedback—it truly means a lot to our team. 😊
I’m genuinely very satisfied with my experience using Trendsi. Their inventory and integration system works smoothly, and when I encountered a syncing issue, it was handled quickly and efficiently. Thanks to their prompt action, my products were back in stock and available on my storefront without any further problems.
I would especially like to thank Anya, who provided outstanding customer support throughout the process. She was attentive, clear in her communication, and truly solution-oriented. Her follow-up and dedication made the whole experience stress-free and reassuring.
Overall, Trendsi offers a reliable system backed by a professional and caring support team. I highly recommend them to anyone looking for a dependable Shopify partner.
Hi Nameria,
Thank you so much for your thoughtful and detailed review. We’re truly grateful for your trust and for taking the time to share your experience with Trendsi.
We’re delighted to hear that the inventory and integration system has been running smoothly for you, and that the syncing issue was resolved quickly. We understand how important it is to keep your storefront fully stocked and running without disruption, so it’s wonderful to know our team was able to step in promptly.
A special thank you for recognizing Anya’s support. She’ll be thrilled to hear your kind words. Providing clear communication, proactive follow-up, and solution-oriented service is exactly what we strive for, and we’re so glad she made the process stress-free for you.
Your recommendation truly means a lot to us. We look forward to continuing to support your success and being a dependable partner for your Shopify business.
great customer service, ease of use and great collection of products with every range and big shoutout to Anya who helped me in setting my store in a very short time with clear instructions!
Hi The ABCs Store,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the ease of use, our product range, and the support you received.
Anya will be so happy to know her guidance helped you set up your store quickly — we’ll be sure to pass along your kind words.
We truly appreciate you being part of Trendsi and are always here if you need any assistance along the way!