評價 (3,326)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年5月1日

Gretle was such a big help today with a product question that I had! Everyone at Trendsi have been so awesome and so helpful on this new journey! Thank you so much!! Mia was fabulosly fast with not only the response timing to my question, but also the answer to my question!! Thank you so much, Mia!!

Allan and Gretle this last week were helpful as always and ALWAYS do I get such an awesomely quick response!!

Mary was more than awesome, the quickness on a Sunday even made my day and even gave me some tips on something we hadn't thought of !!!!

My Best Friend's Closet Dacula
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年8月23日

Hi, My Best Friend's Closet Dacula

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle. Please reach out again!

編輯時間:2023年3月14日

So far, I just started using this app. The customer service is really good. Mia was very friendly and patient when I had a small hiccup. Plus, they are there when you reach out to them. Always friendly! I like the trendy clothing. Hopefully, the shipping goes well also. Thank you.

Had another chat with a Trendsi employee named Chette. She was very welcoming and inviting. She answered all of my questions and even cleared things up for me. The staff here is always friendly and helpful.

Janae's Closet Boutique Shop
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年7月25日

Hi, Janae's Closet Boutique Shop

Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! 💛

2022年8月5日

I seen Trensdi surface on social media. I am in the process of creating my online store. I did not see what I was looking for on social media so I was happy to see they have a 24/7 online support chat to reach out to for any questions. I was able to chat with Charmaine - who was very patient and thorough with her responses to my questions. She even provided me links to view before creating an account. She was extremely helpful and anyone who chats with her will leave the chat satisfied! Thank you for your time and patience.

Onesies By Symone
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年8月23日

Hi, Onesies By Symone

We are thrilled that Charmaine was able to assist you with your questions and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

2022年5月19日

Very new to the app and learning how to navigate. Kat was extremely helpful; even taught me how to take a screenshot from my laptop. I had no idea that I could do that. You can teach an old dog new tricks. Love the lay out of the app and the brand options! Hoping to leave more rave reviews after I make some sales.

Rural Tastic Boutique LLC
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年5月22日

Hi, Rural Tastic Boutique LLC

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

2022年8月14日

Amazing company to work with. Customer service is extremely attentive with quick replies! Charmaine helped me with an order typo from a customer in under 5 minutes! Highly recommend ☺️

info.thesocialrack
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年8月23日

Hi, info.thesocialrack

We are glad Charmaine was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

編輯時間:2022年5月17日

OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros:
*The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification.
*Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons:
*I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either.
*Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.

P.FLWD
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2021年12月31日

Hi P.FLWD,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. 💛

We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. 💛

2022年12月24日

Chette was so very patient and kind as she helped me work through my issue. What a wonderful young lady! Thank you!!

The Runaway Ranch Company
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年12月27日

Hi, The Runaway Ranch Company

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

2022年11月27日

Such an awesome service and Gretle was amazing assisting me with any questions I had along the way :)

UtmostAttire
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2022年11月30日

Hi, UtmostAttire

We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

編輯時間:2023年7月3日

A quick review after my conversations with Allan and Gretle from Trendsi Customer Support. It's not the first time I have had questions and I must say that the customer support is always fast and very very helpful.

Pimamour
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2023年4月21日

Hi, Pimamour

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

2021年9月7日

Truly the only dropshipping app I ever use. Super easy to setup and use. Lots of amazing products every week. And honestly, the best support. I've never had any issues with my orders until today. Lee responded and fixed my problem right away. There is also a free Facebook support group which is AMAZING!

La Sirena Boutique
美國
使用應用程式 1年多
ShopSocial, Inc. 已回覆 2021年9月10日

Hi La Sirena Boutique,

We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.