評價 (3,638)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年5月16日

I love how quickly I get a response when asking a question. We have only used Trendsi one time in a big promotion for our shop and everyone has been very helpful! We had lots of orders with lots tracking that needed to be followed. I worked with Gretle, Kathrine, Mia, Lhirose, Charmaine, Lance, Angelo, and Lorie. They have all been great to work with! I was very nervous about handing the shipping over but this has been a great experience so far!

Salted Avenue
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2022年5月22日

Hi, Salted Avenue

We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

2023年3月11日

This application provided by the company was excellent, and Gretle from customer service was particularly helpful. Whenever customers had any questions or issues with the app, Gretle provided fast and efficient support, ensuring that they had a positive experience with the company.

Gretle's friendly and professional attitude was appreciated by customers, who felt comfortable reaching out to her for help. Her prompt responses and willingness to go above and beyond to assist customers were noted and appreciated.

hearfassion
南韓
使用應用程式 9個月
2023年3月6日

Mary helped me with an issue I was having and she was very efficient and sweet! She answered my questions quick!

sweetstylinnboutique
美國
使用應用程式 9個月
2023年1月11日

Fantastic customer service! Chette was amazing, quick responses and very helpful! If shipping times could be improved on overseas items, Trendsi would be perfect!

The Coral Cactus Boutique
美國
使用應用程式 9個月
2022年3月31日

Just started using this app. Hazel answered all of my questions! Can't wait to see how everything works as well as the shipping part. Thanks!

Lachicfashion
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2022年4月4日

Hi, Lachicfashion

Thank you so much for your kind words, your review made our day! 💛 WE are so blessed to have you and we are so thrilled that our hard work was affirmed by your honest, transparent and heartwarming feedback. We will definitely share your glowing review with our team to put a smile on their faces. Please reach out again, we are available 24/7! 💛

2023年4月30日

I was assisted by Chette today. It was a very pleasant experience. She was patient while helping me with my issue. I am new to the ecommerce world so having someone willing to assist when you needed is priceless.

First Choyce
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2023年4月30日

Hello, usgirlslovegold

I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

2022年3月28日

I've been using Trendsi for almost a year and only ran into 1-2 issues as far as inventory but via chat Mia has been very helpful in providing me with updated info on my orders and inventory. Although it does take sometime for it to update to my Shopify inventory; I can honestly say that as a boutique owner my customers haven't had any issues with their clothing or accessories that they've ordered via my website. Thank you again Mia for your help this morning

Sympaly Design Boutique
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2022年4月4日

Hi, Sympaly Design Boutique

A thousand thanks for your review! We are so happy that Mia was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

2023年3月22日

Chette, was super friendly and very helpful. My issue was resolved in minutes!! Thanks so much for all of your help!!

Retail-Zen
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2023年3月25日

Hi, Retail-Zen

Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.

2023年2月15日

Very happy with their customer service. Lee and Gretle have always been a great help with any questions I need to be answered. Highly recommend!

Southern Faro
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2023年4月5日

Hi, Southern Faro

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

2023年9月21日

Dave,
Very helpful, understanding of my questions, very professional and courteous.
completly helped.
Thanks Wendy

City Girl Curvez Boutique
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2023年9月22日

Hello City Girl Curvez Boutique,

Thank you for your kind words! I'm glad to hear that you found our assistance helpful and professional. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️