Trendsi: Fashion Dropshipping

Hi, Lizzie’s Boutique

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

Hi, Global Village Kailua Boutique

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

Hi, Fab Royalty Store

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

Hi,The Brush Boutique

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Angelo! Please reach out to us anytime, we are available 24/7!

Hello us.meeeshop,

Thank you for your feedback, we have taken many steps to resolve the issues you've mentioned.

Low inventory: We've recently launched Trendsi Express, which are proven top sellers that ships within 24 hours, has deeper inventory, and can be quickly restocked once we see that the inventory is getting low. Since the inventory is shared among thousands of sellers, the popular items can be sold out quickly, but we are always working round the clock with our suppliers to restock as quickly as possible. Also be sure to use our "Restock Request" button available on any sold-out variant to be notified when an item is restocked.

Shipping delays: The recent shipping delays only apply to our overseas products, but this is due to severe COVID lockdowns across the country. Our team is monitoring the status of these delays and making sure to delist the affected products or send emails to affected orders until shipping can resume. All US products are not affected and our team is constantly monitoring the COVID delays overseas in order to update our sellers as soon as there are any changes. These updates can be found on our blog and also linked on top of the app.

Product quality: This is one of our top priorities and we take different approaches to ensure that we provide quality products. While we have an internal quality control team that checks each order before being shipped, we also accept returns of products if they don't happen to be the same standards as you or your customers. Every report of quality concern feedback is taken and reported to the appropriate departments to investigate.

Copyright infringement: This is a very serious matter and we know how this can affect our sellers and their businesses. Trendsi has taken immediate actions to either remove products that are proven to be infringements OR provided documentation to sellers to prove that we have right to use all photos on our platform. In addition, we have decided to reshoot any product photography that can help avoid these misunderstandings in the future. However, in house photography for hundreds of products is not a small task, so we ask for your understanding and patience in this matter.

All of your concerns are valid and we want to let you know that Trendsi heard them and is continuously working to find the best solutions. If you have any other concerns and would like to know what steps Trendsi is currently taking to resolve them, please do not hesitate to reach out to us at support@trendsi.com and our 24/7 Customer Support team would be happy the address them. Thank you for your time!

Hi Luna 7 Colores,

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

Hi, S|A|O FASHIONISTA BOUTIQUE

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

Hi,Lela's fashion

We are so glad that Angelo was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

Hi, Foxy Obsessions

Your review made our day and we'll make sure to pass along the compliments to Chette! Please don't hesitate to reach out again anytime. ❤️

Hi, CharleybLLC

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.