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Super Friendly and Very Patient!! Great Products but Even better People.
Mariel is Awesome :)
Hi Grigsby's Boutique,
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience, and we’ll be sure to pass along your praise to Mariel—she’ll be so happy to hear that! It’s wonderful to know that both our products and our team are making a positive impact.
If there’s anything else we can do for you, don’t hesitate to reach out!
Mariel Abitona was a great help, she provided me with a visual aid to make sure i understood the answer to my question.
I've been using this supplier for a while, and am really happy with their service. Great for starters, and experienced users.
Hi Refined Lace,
Thank you so much for your wonderful feedback! We're thrilled to hear that Mariel was able to assist you with a visual aid and make sure your question was fully answered. It's great to know that you’ve been happy with our service overall.
We’re so glad to have you as a customer, and it’s fantastic to hear that our platform is working well for both new and experienced users like yourself. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help!
Thanks again for your kind words, and we look forward to supporting you in the future!
I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help!
Hi Ave & Marigold,
Thank you for sharing your wonderful experience! We're so glad Chette was able to help troubleshoot and resolve the issue quickly. We’ll be sure to pass along your appreciation to her. If you need any more assistance, feel free to reach out!
Harold and Anya were amazing. I love this app. It makes Dropshipping so easy and the customer service is stellar. I highly recommend it.
Hi Femmebot Clothing!
Thank you so much for your kind words! We're thrilled to hear that Harold and Anya were able to provide you with such great support.
We're glad you're enjoying the app and that it's making dropshipping easier for you. Your recommendation means the world to us, and we’re here anytime you need assistance!
Thank you for being the best part of Trendsi! 🧡- Abby
Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)
Hi Be Juliet,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!
I am very new to Trendsi and wanted help with updating my contact info using the Chat, the response was quick, and then i had few other questions with regard to how the Order is managed and how the returns are handled, Chette is very very quick, responsive, knowledgable and helpful, I will definitely want to write more reviews as I use the application, during this conversation I am really happy as a new customer to Trendsi and appreciate Chette for the help provided.
So far I can recommend Trendsi is a good Dropshipping application to be used as they are here to help and make it easy for the users.
Hi Larkya LLC,
Thank you so much for your awesome review! 😊 We’re thrilled to hear you’re having such a great experience with Trendsi, and we're glad Chette could assist you so effectively. It’s fantastic to know that our team is helping you feel confident as you get started. We’re excited to have you on board and can’t wait to continue supporting you as you use the app! Thanks for the recommendation, and don’t hesitate to reach out if you need anything else! 🚀
I do like Trendsi’s clothing that are sent from the US. They’ve always been good quality and fast shipping. I’d give them 5 stars on that front. However, I wanted to do white labeling with them, paid the $200 for the labels and have found that everything they offer for that is also found on all the super cheap sites like SHEIN, Temu, and Alibaba. And something on Trendsi will say it’s 100% cotton but on SHEIN, that same exact item is listed as 100% polyester, so I’m not sure which is correct. I can’t sell SHEIN or Temu clothing in my boutique, it would look bad. I wish I would have done more research on it before I bought all those labels.
Hello Scenic Drive Apparel & Gifts,
Thank you so much for your honest feedback! We’re thrilled to hear you love our clothing quality and fast shipping — that’s what we strive for! We completely understand your concerns about white labeling and appreciate your insights. We’re always looking for ways to improve, and your feedback will definitely help us do just that. If you have any other questions or need assistance, we’re here to help. Thank you for being a valued customer!
Link the app to my Shopify store was easily accomplished. It is easily added to my store. The make it so I can create a favorite list and then come back and add what I want to the store. The variety of items to add is awesome!
Hi Creditable Trends,
Thank you for your awesome review! We're so glad to hear that linking the app to your Shopify store was a breeze and that you love the favorite list feature. It’s great to know you’re enjoying the variety of items too! We’re excited to keep supporting your store! 🚀✨
I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel!
Hi treasures-4-u-2-day,
Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to quickly solve your issue and make your experience enjoyable. His kindness, expertise, and promptness are exactly what we strive for, and we're so proud to have him on our team. We truly appreciate your recommendation, and we’ll be sure to share your kind words with Joel. If you ever need anything else, don’t hesitate to reach out – we’re here to help!
The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.
Hi Northern Phoenix Store Inc.,
Thank you for sharing your feedback, and we’re really glad to hear that you've had a positive experience with Chette and Anya. We’re truly sorry about the delay with your order and understand your frustration. We strive to provide timely updates, and we’d love to resolve this for you as quickly as possible. Could you kindly let us know how we can improve to make your experience a 5-star one? We appreciate your patience and any suggestions you might have!