評價 (3,477)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年7月23日

For a newbie, it took me a while to figure out this whole thing but their team was patient and warm. Anya covered every detail to get me up and running. Customer Service is literally A+

Lattier SPLY Co.
美國
使用應用程式 大約14小時
ShopSocial, Inc. 已回覆 2024年7月25日

Hi Lattier SPLY Co.,

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our team could assist you patiently and warmly as you navigated everything as a newbie. Anya will be so pleased to know that she helped cover every detail to get you up and running smoothly. Your kind words about our customer service being A+ mean the world to us! We're here to support you every step of the way. Thanks for being a part of the Trendsi family! 🙌✨

2024年7月8日

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
美國
使用應用程式 20天
ShopSocial, Inc. 已回覆 2024年7月12日

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

2024年8月28日

Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!

789Trademark
美國
使用應用程式 大約2小時
ShopSocial, Inc. 已回覆 2024年9月1日

Hi 789Trademark,

Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that working with Joel was such a positive experience. It’s fantastic to know that his expertise, patience, and clear guidance made a significant difference for you.

Joel truly exemplifies the level of support we strive to provide, and your kind words mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to hear how much his help was valued!

If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks again for sharing your experience and for your support!

2024年5月16日

Trendsi is very clear on every aspect and of course you may still need help. Once you need any help or support you can find it in minutes. A couple of times Dave helped us patiently and clarify everything we need.

Clusterz
美國
使用應用程式 4個月
ShopSocial, Inc. 已回覆 2024年5月18日

Hello Clusterz,

Thanks a ton for sharing your experience! We're thrilled you found Trendsi clear and our support speedy. Dave and the team are always here to lend a hand whenever you need it. Here's to smooth sailing ahead! ❤️

2024年7月11日

It's so easy to use with Shopify!

My Store
美國
使用應用程式 9個月
ShopSocial, Inc. 已回覆 2024年7月15日

Hello there! Thanks a bunch! We're thrilled to hear it's working so well for you with Shopify! 🎉

2024年6月9日

Dave was extremely helpful! I asked about tracking numbers for my new online store and Dave went above and beyond in giving me the asnwer I was seeking. Really helpful.

Perl'D Boutique
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年6月12日

Hello Perl'D Boutique,

Thanks a bunch for the awesome feedback! Dave's thrilled to have been able to assist you with tracking numbers for your online store. We're all about going the extra mile for our customers! 🚀

2024年6月8日

easy integration with Shopify, quality products. Best app for clothing dropshippers!

GemThreads Boutique
美國
使用應用程式 10個月
ShopSocial, Inc. 已回覆 2024年6月12日

Hi GemThreads Boutique,

Thanks a bunch! So glad you're loving our app! We're all about making dropshipping a breeze. Cheers to more seamless integrations and top-notch products ahead! 🙌

2024年7月15日

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Jena’s Picks
美國
使用應用程式 大約10小時
ShopSocial, Inc. 已回覆 2024年7月17日

Hi Jena’s Picks,

Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

2024年8月16日

Charles provided great customer service, addressing my needs with care and professionalism. His friendly approach made the experience easy and pleasant.

Calina
美國
使用應用程式 大約20小時
ShopSocial, Inc. 已回覆 2024年8月20日

Hello, Calina

Thank you for the fantastic 5-star review! 🌟 We’re delighted to hear that Charles provided you with excellent service and made your experience both easy and pleasant. We’ll be sure to share your kind words with him. If you need any further assistance, don’t hesitate to reach out— we’re always here to help!

2024年6月3日

During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!

Securing Secrets Boutique LLC
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年6月6日

Hello Securing Secrets Boutique LLC,

Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!