評價 (3,640)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年3月11日

Amazing customer service! Very responsive and easy to communicate with.
Special thanks to Gretle!

** Thank you Jaylene, for helping me resolve my delayed order issue. Trendsi really came thiqq so matter. I appreciate your help

Elivate Fashion
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年3月9日

We are very sorry to hear of your most recent experience. This is definitely not the norm for our orders and we will be sure to investigate and provide you with detailed information. Please be on the look out for an email from us.

2023年4月2日

I made my first sale today and had questions about processing times and Mary helped me out. She was very helpful. Thank you for your help Mary.

K & W's Boutique
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年4月5日

Hi, K & W's Boutique

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

2023年8月14日

Miss Gretle has been nothing, but amazing in everything set things up in my store. I appreciate all of her help. Thank you so much again. She stayed up with me answering what I needed. She didn't make me feel dumb.

You Tee Me Bay
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年8月15日

You Tee Me Bay

It's fantastic to hear about your positive experience with Gretle! We're glad she could assist you in setting things up for your store. Your appreciation means a lot, and we're here to support you whenever you need help. Thanks for sharing your feedback!

2023年5月17日

"Raymart" was awesome answered everything I needed. I was lost but he helped me out and explained everything. truly awesome.

tenderlovecaremart.com
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年5月18日

Hi tenderlovecaremart.com,

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

2021年9月18日

Trendsi is great! Really easy to set up and didn't need any technical support. Very straight forward. Thanks Angelo for supporting all my questions so proactively!

Shopalon
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2021年9月19日

Hello Shopalon,

User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review!

編輯時間:2022年12月11日

I'm soooo happy about Trendsi. Their customer service is on point!!! I was working with Kakaclo and their product was very delayed and that just makes me nervous when i'm trying to build a brand that has good customer service and products. So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem. I understand things can happen we can't always get it right but what counts in any business is how you handle the problem. They are real professionals and that allows me to breath and focus on what I really love to do and that is market and sell adorable outfits! Trendsi = peace of mind. yay :)

UPDATE:
Worked with Chette today she helped me with my shipping problem. Great customer service again. What I really love about Trensdi is its professionalism. These people are actually experts it seems like they know more then the Shopify rep even does. I went to the Shopify customer service first, they couldn't even figure out the problem. Trensdi knew immediately and gave me the easiest instructions on how to fix it in Shopify. It really is a good feeling to know you have a company that seems like they actually care. I mean they actually make me feel like I have a team and when I work with them it makes me excited about pursuing a business because I know I have the support I need

iWEARCOLOR
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2022年12月21日

Hi, iWEARCOLOR

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

2023年9月8日

Its been wonderful working with Trendsi for our shopify store. Great customer services support like Maria (she's amazing). The products are great and the support from the team at Trendsi really have made our first time at opening my own business feel worth it.

My Threaded Apparel | Online Women's Boutique
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年9月9日

Hello My Threaded Apparel | Online Women's Boutique,

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience working with Trendsi, especially with the support of Maria. We're delighted to have been a part of making your first business venture feel worth it. If you ever need further assistance, don't hesitate to reach out. We wish you continued success with your Shopify store! 🌟

2023年3月6日

It was a pleasure speaking with Chette, very knowledgeable and was able to answer all my concerns and questions. Thanks again

Perfectpiece4u
美國
使用應用程式 5個月
2022年6月21日

Gretle was a great help! And was able to answer my questions within seconds! Fast and efficient customer service!

Gray and Co Boutique
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2022年6月24日

Hi, Gray and Co Boutique

We appreciate your review. We always want to offer our users the best service, so we are glad Gretle was able to help. Please don't hesitate to reach out again.

2022年3月24日

I had an issue recently and Angelo was extremely helpful! He was professional, polite, courteous and informative. He addressed the issue I was having and was able to give me a wonderful solution! Angelo deserves 5 Stars for his great Customer Service, Thank you!

Serendipity Gypsy
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2022年4月4日

Hi, Serendipity Gypsy

We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛