評價 (3,641)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2021年10月11日

I contacted support and my question was answered right away. I love this store! Still haven't sold anything yet but that's because people have discovered my store yet.

InTheMixCreative
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2021年10月21日

Hi InTheMixCreative,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

2022年2月12日

Marie was very helpful and patient with me and my questions. This company always provides me with great support service

Red Phoenix Collections
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2022年3月15日

Hi Red Phoenix Collections,

We at Trendsi believe that customer support is very important, one of our goals is to make sure that we are always here to support our sellers the best way we can. We will make sure to pass along the compliments to Maria, thank you so much for your feedback!

2023年8月30日

Dave in customer service was great - he helped me resolve my issues with Trendsi/ Shopify/Comment sold!!

Lusso Boutique
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2023年9月1日

Hello Lusso Boutique,

Thank you for sharing your positive experience with Dave in customer service! We're delighted to hear that he was able to help you resolve your issues with Trendsi, Shopify, and Comment Sold. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! ❤️

2023年3月27日

Gretle and Mary responded within minutes of my email inquiry regarding an order and shipment date. They were very pleasant in emails.

Glitter Dixie Boutique
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2023年4月5日

Hi, Glitter Dixie Boutique

Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

2022年11月12日

I love Trendsi and what it does for my business. I really appreciate their support as well. Gretle was an amazing help today!!

CrafTee Owl
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2022年11月29日

Hi, CrafTee Owl

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

2023年7月10日

I am new to Trendsi and just had my first question. Gretle gave me the answer immediately. Looking forward to a productive cooperation with Trendsi.
Karl

Meliana Style
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2023年7月12日

Hello, Meliana Style

Thank you for choosing Trendsi and for your positive feedback! We're thrilled to hear that Gretle promptly provided you with the answer to your question. We're excited about the opportunity to work with you and look forward to productive cooperation. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success.

2023年7月29日

Czar helped me today with shipping and fulfillment questions! She did great and was quick with her responses. I greatly appreciated Czar's help today.

Lexi’s Shop And Boutique
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2023年7月31日

Hello Lexi’s Shop And Boutique

Thank you for sharing your positive experience! We're glad to hear that Czar provided you with great assistance and quickly addressed your shipping and fulfillment questions. We value our customers' satisfaction, and we'll be sure to pass on your appreciation to Czar. If you have any more questions in the future, don't hesitate to reach out. We're here to help! Thanks again for choosing us!

2022年10月9日

I love trendsi help support, fast, patient making sure you understand and do the right thing. I had a chance to chat with Gretle she was really good and answer all my questions. thank you

Cicie's beauty
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2022年10月22日

Hi, Cicie's beauty

We are so delighted to read your wonderful review! Trendsi is a very user-centric company and user experience is VERY important to us and we are so glad that we've hit that mark for you. Please continue to reach out and we'll make sure to give Gretle your thumbs up! 💛

2022年5月4日

Had few concerns about the shipping and returns policy but Mia at the customer service did resolved the issue in no - time. I am loving this app and the customer service 10/10!!

Hasinaa. Official
加拿大
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2022年5月15日

Hi, Hasinaa. Official

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia 💕

2023年3月23日

Gretle did a wonderful job helping me with my problem. It helped me get back on track with what I was working on. Thank you

EDGEWOOD OUTFITTERS ONLINE ONLY
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2023年3月25日

Hi, EDGEWOOD OUTFITTERS ONLINE ONLY

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.