評價 (3,335)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月22日

The support service is excellent, the manager Harold answered all my questions!

Carestylebeauty
波蘭
使用應用程式 大約17小時
ShopSocial, Inc. 已回覆 2024年5月27日

Hello Carestylebeauty

Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.

2024年7月24日

Very cute stuff, great pricing and easy connections to my shops

Red Poppy Collection
美國
使用應用程式 大約20小時
ShopSocial, Inc. 已回覆 2024年7月28日

Hi Red Poppy Collection,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you love our cute products, great pricing, and easy integration with your shops. We're committed to making your experience seamless and enjoyable. Thanks for being a part of the Trendsi family! Happy selling! 💖✨

2024年6月23日

Easy to use! I'm glad I found Trendsi

Sophistique
美國
使用應用程式 大約1小時
ShopSocial, Inc. 已回覆 2024年6月24日

Hi Sophistique,

That's awesome to hear! We're thrilled you're loving Trendsi! 🎉

2024年2月20日

Honest Review: Customer service is good. Product quality could be good but also bad.

Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.

Melizafashion
荷蘭
使用應用程式 10個月
ShopSocial, Inc. 已回覆 2024年2月22日

Hello Melizafashion,

Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️

To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.

Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.

Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.

2024年7月26日

The process is easy to follow and they have nice items.

AGL Daily Deals
美國
使用應用程式 大約2小時
ShopSocial, Inc. 已回覆 2024年7月28日

Hi AGL Daily Deals,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you find our process easy to follow and enjoy our selection of items. We're all about making things seamless and providing top-notch products. Thanks for being a part of the Trendsi family! Happy shopping! 🙌✨

2024年2月6日

I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!

Minxx & Company
美國
使用應用程式 12個月
ShopSocial, Inc. 已回覆 2024年2月10日

Hi Minxx & Company,

Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!

2024年3月28日

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年3月29日

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

2024年4月24日

Just Installed the app to my store. Had few issues understanding how this works and setting up Trendsi with shopify (inventory location related query). Dave turned out to be very helpful and quick in answering to my questions and helping out with my queries!!

Shopperbeats USA
美國
使用應用程式 大約2小時
ShopSocial, Inc. 已回覆 2024年4月25日

Hello Shopperbeats USA

Thank you for installing our app and for sharing your experience! We're glad to hear that Dave was able to assist you promptly and effectively in understanding how Trendsi works and setting it up with your Shopify store.

Providing helpful and quick support is important to us, and we're thrilled that Dave could address your queries and guide you through the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

2024年2月13日

Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!

Carolina Magnolia Boutique, LLC
美國
使用應用程式 接近3年
ShopSocial, Inc. 已回覆 2024年2月14日

Hello Carolina Magnolia Boutique, LLC,

Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️

2024年3月12日

Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.

Be You Retail
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年3月14日

Hi Be You Retail,

Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!