評價 (3,574)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年10月8日

Just started with Trendsi and so far I am very impressed with what they offer! this is a service that basically ANY boutique can make work for what you are looking for. Their customer service has been amazing so far, Allan just helped me in within minutes on a SATURDAY when I panicked over a mistake I made.

Shop Sass and Soul
美國
使用應用程式 8天
ShopSocial, Inc. 已回覆 2022年10月9日

Hi, Shop Sass and Soul

Your kind review certainly made our day and we'll be sure to pass along the compliments to Allan. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛

2022年12月23日

Angelo was super helpful as I had a lot of questions with my first online order. This is amazing and I'm super hopeful the products are as good as the support was!!

My Pampered Life Seattle
美國
使用應用程式 8天
ShopSocial, Inc. 已回覆 2022年12月27日

Hi, My Pampered Life Seattle

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.

2022年11月18日

I am new with Trendsi and am already loving it. Customer service is very fast and very helpful. Today I had the pleasure to chat with "Angelo" who was very kind and knowledgeable and was able to help me out.

Pure Alba Boutique
美國
使用應用程式 8天
ShopSocial, Inc. 已回覆 2022年11月30日

Hi, Pure Alba Boutique

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

2023年4月20日

Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi.
It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there.
This totally solved my problem and clients were able to check out.
Thanks! Problem solved

GiGi Beach
美國
使用應用程式 7個月
ShopSocial, Inc. 已回覆 2023年4月20日

Hi GiGi Beach,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

2022年1月8日

Warning! Horrible I have had so many bad reviews on my page now because they say they fill the order and then cancel it on me without telling me or never send out the order. So people think I am scamming them. I talk to customer service but it doesn't help. I hate writing bad reviews but I am at my witts end. This is so unprofessional.

LucyBo
美國
使用應用程式 8個月
ShopSocial, Inc. 已回覆 2022年1月17日

Hi LucyBo,

We are very sorry to hear of your experience and hope that you are satisfied with the resolution we provided. This is definitely not the great customer service and order experience that we pride ourselves on. Your business is important to us, so please continue to reach out to Customer Support with any other feedback or questions you may have.

2023年7月21日

The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.

Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify

Scarlet Avenue
美國
使用應用程式 7個月
ShopSocial, Inc. 已回覆 2023年7月24日

Hello, Scarlet Avenue

Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you.

We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience.

If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!

2023年7月29日

Great customer support, Lorie was there to help me out today, very helpful, very knowledgeable. I just came around to check out the website, but the awesome customer support made me want to give Trendsi a try.
Thanks Lorie for your help and support

Petals n PJs
美國
使用應用程式 8天
ShopSocial, Inc. 已回覆 2023年7月31日

Hello Petals n PJs

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support, and Lorie was able to assist you effectively. We strive to provide excellent service to all our customers, and we're glad it inspired you to give Trendsi a try. If you have any more questions or need further support, feel free to reach out. We look forward to serving you! Thanks again for your kind words!

2023年3月20日

I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.

3 FOLD
南非
使用應用程式 7個月
ShopSocial, Inc. 已回覆 2023年3月25日

Hi, 3 FOLD

Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕

2023年2月21日

I am just getting started with Trendsi but Raymart was super helpful with some questions I had and response time was great. I have high hopes for success with Trendsi!

Shop June Skye
美國
使用應用程式 7天
ShopSocial, Inc. 已回覆 2023年4月6日

Hi Shop June Skye,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

2022年9月23日

I really like the clothing and at a good price. The support from Allan was really good and was able to help me with the process. Allan was quick, nice, and helpful.

Lyla's World
美國
使用應用程式 7天
ShopSocial, Inc. 已回覆 2022年9月25日

Hi, Lyla's World

Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!