評價 (3,332)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年2月15日

The app so far is amazing and Anya and Mary they r from the customer service team and they r really amazing and responsive and helpful and available all the time hope trendsi will remain the same for great success in the future

ZILLEH
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年2月17日

Hello ZILLEH,

Thrilled to hear you're loving the app! Anya and Mary are indeed rockstars, always there to assist with a smile. We're committed to maintaining this level of excellence for many more successes ahead! 🌟

2024年2月25日

Joel was awesome on helping me track an order that way placed!!

Island Winds Clothing Company
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年2月27日

Hello Island Winds Clothing Company

Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order.

Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

2024年7月14日

Very easy to add products.

Shop Bear Boutique
美國
使用應用程式 7分鐘
ShopSocial, Inc. 已回覆 2024年7月15日

Hello Shop Bear Boutique,

Absolutely! Glad to hear you found it easy to add products! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

2024年3月8日

Joel answered all my questions and was vary helpful.

Thanks

Fashion Are Us LLC
美國
使用應用程式 4個月
ShopSocial, Inc. 已回覆 2024年3月13日

Hi Fashion Are Us LLC,

Thanks for the kind words! It was my pleasure to assist you. If you ever have more questions, feel free to reach out. Have a fantastic day!

2024年2月21日

Trendsi support is Amazing! They always respond immediately to all my Emails. Thanks to Raymart and the support team I was able to resolve an issue had with the Trendsi app.

Sleeqwear
美國
使用應用程式 大約1個月
ShopSocial, Inc. 已回覆 2024年2月23日

Hello Sleeqwear,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team, especially Raymart. We're here to help whenever you need us, so don't hesitate to reach out if you have any further questions or concerns. Keep enjoying Trendsi! ❤️

2024年1月18日

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Bougie Julie's Boutique
美國
使用應用程式 8個月
ShopSocial, Inc. 已回覆 2024年1月20日

Hello Bougie Julie's Boutique,

Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟

2024年1月12日

I've never seen such a high quality support ever in any site or app. Trendsi support is always great. The real people are so polite and they are so knowledgeable. What ever I've asked or present my issue they always come up with a solution. Love this platform. Highly recommended. Especially mentioned "Angelo Lachica" he was so quick to understand my issue and resolved it in seconds.

Daily Fashion
美國
使用應用程式 10個月
ShopSocial, Inc. 已回覆 2024年1月16日

Hello Daily Fashion,

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with Trendsi support. Our team, including Angelo, truly appreciates your kind words. We're here to provide top-notch assistance whenever you need it. Thanks for recommending us – we're delighted to have you as part of the Trendsi community! 💙

2024年3月2日

This app very great and the support team is very great and responsive as well. I want to give a special thanks to my guy Joel for bringing clarity to my personal concerns.

Audaciouz Lifestylez
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年3月4日

Hi Audaciouz Lifestylez,

Thanks a bunch for the awesome feedback! 🚀 We're thrilled to hear you're loving the app and our support team, especially Joel, who's dedicated to making sure your experience is nothing short of fantastic! Cheers to clarity and great vibes! 🥂

2024年3月24日

I had help from Lorie and she was very knowledgeable and helpful.

SolosPYSBoutique
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年3月26日

Hello SolosPYSBoutique,

Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! ❤️

編輯時間:2024年6月5日

This is my most recent update on Trendsi as it comes to shipping.

If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..."

In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly.

-----

Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice!

Another day, another wonderful service from Lorie - thank you for help with bulk uploading.

Savvy Stylish
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2024年2月7日

Hello Savvy Stylish,

Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️