評價 (3,435)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月29日

The customer support at Trendsi is absolutely wonderful! IF you cannot find exactly what you are looking for, the customer support there will gladly help you, without judgement! I am new to this whole process, and they are patient and kind to me! Shout out to Czar for answering my most recent question, and I am certain it will not be my last!

Dock Belle
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2023年10月31日

Hello Dock Belle,

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our customer support team, especially with Czar! We're here to help you every step of the way. Don't hesitate to reach out if you have any more questions or need assistance. 😊🛍️

2023年10月24日

Dave was amazing! I just started using Tiktok Shop and have had issues on the tiktok side, Dave was extremely helpful and literally walked me thru step by step! Would highly recommend using Trendsi!

Diversely You Boutique
美國
使用應用程式 8個月
ShopSocial, Inc. 已回覆 2023年10月27日

Hello Diversely You Boutique,

That's awesome to hear! 💥 Dave sounds like a true TikTok Shop expert, guiding you every step of the way. Thanks for sharing your positive experience! We're thrilled to have you on board with Trendsi! 🚀

2024年1月3日

Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:

MOMENTS
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2024年1月4日

Hello MOMENTS,

That's fantastic to hear! 🚀 Thrilled to have been of help on your Shopify journey. Here's to a successful collaboration! If you have any more questions down the road, feel free to reach out. Cheers to your flourishing store! 🌟😊

2023年10月13日

Lee @ Trendsi was such a delight to work with! She helped me solve my issue in a matter of seconds and it was actually a user error so I appreciate her for being so kind, patient and helpful. Trendsi is an awesome app and store and I absolutely love that they have 24/7 support thus creating a wonderful experience for customers. Lee was friendly and nice as I contacted her at 2 am in the morning to help with a problem. I definitely recommend Trendsi for your clothing needs!

Lady Luxe Treasure Box
美國
使用應用程式 2個月
ShopSocial, Inc. 已回覆 2023年10月16日

Hello Lady Luxe Treasure Box

Thank you for your kind words and recommendation! We're thrilled to hear about your delightful experience with Lee.

We understand that user errors can happen to the best of us, and we're here to provide kind, patient, and helpful support whenever you need it, even at 2 am! We're glad to know that you love our app and store, and our 24/7 support is indeed designed to create a wonderful experience for our customers.

2024年1月29日

Angelo did an excellent job of helping me fix a setting that was incorrect. Yes it was my fault it was incorrect but he helped me fix it, fast. Thanks and great job!

CurveKit
美國
使用應用程式 4個月
ShopSocial, Inc. 已回覆 2024年1月30日

Hello CurveKit,

Thank you for your positive feedback! I'm glad Angelo could assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. Have a great day! 💙

2023年11月8日

I am discovering a great company and its products seem spectacular to me; Even though I still need to work more with you, I can certify that "Erika Vergara" in customer support offers her work in an excellent way and with high knowledge. So far excellent support professionals; to continue like this.

The 7 Colors
秘魯
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2023年11月9日

Hello The 7 Colors,

Thank you for your positive feedback! We're thrilled to hear that you're discovering our company and finding our products spectacular.

We're especially delighted to know that Erika Vergara in customer support has been excellent and knowledgeable in assisting you. We're proud to have such dedicated professionals on our team.

If you ever have more questions or need further assistance as you continue working with us, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

2024年3月6日

RAYMART was such a big help. He was very knowledgeable and helped me through every step. Thank you. Good Service.

Shop Eyah
美國
使用應用程式 5天
ShopSocial, Inc. 已回覆 2024年3月7日

Hello Shop Eyah

Thank you for your feedback! We're thrilled to hear that Raymart provided you with excellent service and was able to assist you every step of the way.

We're proud to have knowledgeable team members like Raymart who go above and beyond to ensure our customers' satisfaction. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

2024年2月16日

I had to change an address for a customer, and Chette made it quick and easy!

Bitty Bee Boutique
美國
使用應用程式 11個月
ShopSocial, Inc. 已回覆 2024年2月21日

Hello Bitty Bee Boutique,

Thanks for the shoutout! Glad we could zip through that address change for you! 🚀

2023年11月2日

Customer service is always very helpful when I have any questions about orders or anything I need help with. Gretle helped me just this morning and did a great job!

Curly Mango Clothing
美國
使用應用程式 7個月
ShopSocial, Inc. 已回覆 2023年11月3日

Hello Curly Mango Clothing,

That's awesome to hear! We're thrilled to know that Gretle was able to assist you promptly and effectively. We're always here to help with any questions or concerns you may have. Thank you for taking the time to share your positive experience! 😊👍

2023年10月5日

The customer service was perfect! Allan was very nice and patient with me and answered all of my questions thoroughly. He has made me even more excited to use Trendsi. I would recommend this app to anyone.

EMMORTAL
美國
使用應用程式 6個月
ShopSocial, Inc. 已回覆 2023年10月6日

Hello EMMORTAL

Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect customer service experience with Allan, and that he was nice, patient, and thorough in answering all your questions.

We greatly appreciate your recommendation and are excited to have you use Trendsi. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way!