評價 (3,636)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月7日

I thank you for assisting me in finding the status of my two orders.
Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously.
Thank you all.
Murelda Bridge.

LILY OF JAMAICA FASHION HOUSE.
美國
使用應用程式 大約1年
ShopSocial, Inc. 已回覆 2023年12月9日

Hello LILY OF JAMAICA FASHION HOUSE.,

Thrilled to hear that Harold, our virtual assistant, could swiftly help you with your orders! We're here to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Thanks for your kind words! ❤️

2024年1月24日

Angelo was very helpful though it ended up being a Shopify issue more than a Trendsi issue. I was able to get it resolved.

Shop SIX33
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年1月25日

Hi Shop SIX33,

Thank you for your feedback! We're glad Angelo could assist you, and we appreciate your understanding regarding the Shopify issue. If you have any more questions or need further assistance, feel free to reach out. 💙

編輯時間:2024年6月5日

This is my most recent update on Trendsi as it comes to shipping.

If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..."

In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly.

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Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice!

Another day, another wonderful service from Lorie - thank you for help with bulk uploading.

Savvy Stylish
美國
使用應用程式 5個月
ShopSocial, Inc. 已回覆 2024年2月7日

Hello Savvy Stylish,

Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️

2024年3月24日

I have been using Trendsi for less than a year. They have quality products, friendly-flexible customer service, on-time delivery, and most importantly quality fulfillment packaging.

Pure Serenity DBA
美國
使用應用程式 2個月
ShopSocial, Inc. 已回覆 2024年3月26日

Hello Pure Serenity DBA,

Thanks for sharing your experience! We're thrilled to hear you've been enjoying Trendsi. Quality products, friendly service, and on-time delivery are what we aim for. Keep rocking those trendy finds! ❤️💪

2024年2月4日

really helpful, cooperative "Anya" and most important part is its really easy to add products on shopify

LunaLoon Girls Haven
英國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年2月7日

Hi LunaLoon Girls Haven,

Thank you so much for your kind words! We're thrilled to hear you found our support team, especially Anya, helpful and cooperative. Making product additions a breeze on Shopify is what we aim for! 🚀 Thanks again for choosing us!

2024年1月15日

I'm delighted to give Trendsi's customer service and their team members, specifically Raymart, a 5-star review. As a newcomer to the online business world, their support has been exceptional. Raymart's knowledge and assistance have been invaluable, addressing all my inquiries with patience and expertise. Trendsi's customer service team, led by Raymart, has exceeded my expectations, providing prompt and attentive assistance. I highly recommend Trendsi to fellow online business beginners for their outstanding customer service.

Jewell’s Jewelz
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2024年1月16日

Hello Jewell’s Jewelz,

Thrilled to hear you had a fantastic experience with us! 🌟 Raymart and the entire Trendsi team are dedicated to supporting newcomers like you. We appreciate your kind words and look forward to continuing to exceed your expectations. Welcome to the online business world, and thank you for recommending us! ❤️

2024年3月20日

I want to express my gratitude for Joel's outstanding service today. He not only listened attentively to my concerns but also went above and beyond to swiftly resolve my issue. His professionalism, dedication, and willingness to ensure my satisfaction left a lasting impression. Thank you, Joel, for your exceptional support and commitment to customer care.

Best regards,

Noemi Tejada

My Store
美國
使用應用程式 6個月
ShopSocial, Inc. 已回覆 2024年3月21日

Hi Noemi,

Thank you for your kind words! We're thrilled to hear that Joel provided you with exceptional service. We'll be sure to pass along your gratitude. Our team is dedicated to ensuring your satisfaction every step of the way. We appreciate your support! ❤️

2023年11月23日

I WOULD LIKE RECOMENDED THIS COMPANY THE QUALITY OF PRODUCT IS VERY GOOD

ALSO MISS CHETTE SHE WAS HELPFUL I CAN GIVE HER 5 STAR THANKS FOR YOUR HELPING ME

Joveees Store
美國
使用應用程式 4個月
ShopSocial, Inc. 已回覆 2023年11月25日

Hello Joveees Store,

Thank you so much for the glowing recommendation! 🌟 We're thrilled to hear you're loving the quality of our products. Big shoutout to Miss Chette for her 5-star assistance! 🌈 We appreciate your support and look forward to serving you again.

2024年1月31日

I am new here and not sure of a few things. Czar was a wonderful help to me and made my day with the knowledge to answer my questions. Thank you Trendsi - Fashion Dropshipping.

Abundant Boutique
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年2月2日

Hello Abundant Boutique,

Thank you for your kind words! We're thrilled to hear that Czar provided excellent assistance and made your experience with Trendsi - Fashion Dropshipping a positive one. If you have any more questions or need further help, feel free to reach out. 💙

2024年1月25日

I am new to Trendsi and Joel from Customer Service answered all of my questions. He was super in helping me understand how Trendsi works for Boutique owners. He was polite and patient with all of my questions, and I feel tons more comfortable with Trendsi.

Boutique 224
美國
使用應用程式 6個月
ShopSocial, Inc. 已回覆 2024年1月26日

Hello Boutique 224,

Thank you for your kind words! We're delighted to hear that Joel from our Customer Service team could assist you effectively and make your experience with Trendsi more comfortable. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support! ❤️