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Customer Service is wonderful, I ask stupid questions sometimes but they are always helpful and help me through the process
Hi Becky’s Treasures,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service team. Don't worry about any questions you have – we're here to help no matter what! Looking forward to assisting you again in the future. 😊
great customer service and support. Mary was amazing.
Hello Daizy Face,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and support, especially with Mary. We'll make sure to pass along your compliments to her. If you ever need assistance again, we're here for you!
We love this Platform!!! Trendsi makes dropshipping soooo easy. Support is always prompt with answers...thank you DAVE!
Hello The Glossy Goat,
We're glad to hear that you're enjoying Trendsi and finding it helpful for your dropshipping needs! It sounds like you have had a positive experience with our platform and amazing customer support, particularly with Dave. If you have any questions or need further assistance, feel free to ask. ❤️
I like the diverse selection at Trendsi, catering to various body types. However, it’s worth noting that the drop ship prices are almost double the wholesale prices, which impacts profit margins. While learning to manage my Shopify store, I received limited guidance from Trendsi, requiring a steep learning curve. I believe more support would be invaluable. It’s my suggestion that the items could be more competitively priced, and the white label opportunity should be accessible to a broader audience. Overall, a promising platform with room for improvement in pricing and support.
Hello Empress House by ChaLee,
Thank you for sharing your feedback! We appreciate your positive remarks about our diverse selection. We understand your concerns about pricing and support and will certainly consider them for future improvements. Your input is valuable to us as we strive to enhance our platform. If you have any specific suggestions or further details, feel free to share. We're committed to making your experience with Trendsi even better. 💙
Customer service is great! I chatted with Raymart a couple of times and he had helped tremendously. Thank you Raymart!
The app is easy to use. Product descriptions are spot on.
I highly recommend Trendsi!
Hello Northside Chic,
Thank you so much for the awesome feedback! 🚀 We're thrilled to hear that Raymart provided top-notch support and that you find our app easy to use with spot-on product descriptions. Your recommendation means the world to us! 🌟
my client never received order months after purchase
Hello 31 Woman,
We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!
Update:
Hello 31 Woman,
As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.
Thank you!
Ive had a good experience with Trendsi and their support team is great. Czar was the one that helped me and she was responsive and resourceful!
Hi MaiveFactory,
Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
This review is for my customer service experience. Czar helped me with a problem and she was great! It was solved in 2 seconds :) She was very friendly and professional. Very happy with the experience. Also, the products look really nice and the price + shipping seems reasonable. Overall would recommend :)
Hello Vincent and Violet,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and our products. If you ever need assistance again, don't hesitate to reach out. We appreciate your recommendation! ❤️
Anya was a great help for my start-up. Guiding me patiently with all my inquiries. Thank you so much!
Hello MuDi,
That's fantastic to hear! We're thrilled Anya could assist you so effectively. Don't hesitate to reach out if you have any more questions. Here's to the success of your start-up! 🚀
My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.
Hi K & D Boutique,
I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️