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I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.
Hi Angelina Belle Boutique,
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛
Raymart was amazing! thanks for all your help.
Hi Old Money Collection,
Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂
I'm so happy that I discovered Trendsi it's been a blessing to my business growth. The customer service is stellar. Raymart was very helpful in getting me acclimated with the process, I would recommend Trendsi to any business owners. Thanks
Hello Heiress Gems,
That's fantastic to hear! We're thrilled to have been a part of your business growth journey. Our team, especially Raymart, is dedicated to providing top-notch service. Thank you for recommending Trendsi, and we look forward to continuing to support your success! 🚀
Mia was super helpful! I had a quick question about an order and in under a minute I was connected to Mia who solved my question. LOVE Trendsi!!! Amazing selection of products and the support has been incredible!
Hi, Running With Wolves
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Mary was fantastic. I had a question on sizing and she responded immediately. She also looked into the issue and sent it to the correct department, all the while keeping me in the loop. There's been several who I still have not heard anything from. Mary has been the exception and is a rock star.
Hi, Olive Ave
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
I had a support chat today with Angelo - he was helpful. One thing Iike about Trendsi is that most of the items for womens retail that I upload are easy because I don't have to write a description BUT the big plus over this to FashionGo is the sizing measurements. I upload more items with Trendsi than I do with FashionGo for this reason. I also love the video's - they're awesome for us small businesswomen.
Hi, Warehouse On Grove
Thank you for your amazing feedback! We will make sure to pass along the compliments to Angelo and feel free to reach out again should you have any questions/concerns.
So far so good! The samples that I've ordered have been top notch. Orders ship fast. Great Customer Service. They even have a Facebook Community for us. Absolutely awesome!
Hi The BAye Hive Boutique,
We are so happy you love your samples and that you find value in our Facebook Community! Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!
I thank you for assisting me in finding the status of my two orders.
Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously.
Thank you all.
Murelda Bridge.
Hello LILY OF JAMAICA FASHION HOUSE.,
Thrilled to hear that Harold, our virtual assistant, could swiftly help you with your orders! We're here to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Thanks for your kind words! ❤️
I have talked to a few customer service reps the last few days setting up Trendsi in my store. They have all been very helpful. The company seems to get on chat very fast and will assist with all your concerns and needs. So far, I really like this company. There items are very pretty. Thanks Mia and Kathrine and many more customer service reps for helping me. Very fast service!!!
Thanks for all your help Angelo, Lorrie and Jaylene.
Hello Oh Em Gee Boutique,
We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Great company. Affordable prices. Friendly support. This is the second time employee Gretle has been very professional in solving problems. Thanks Gretle!
Hi, Dagvi
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!