整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年3月22日

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
美國
使用應用程式 11個月
ShopSocial, Inc. 已回覆 2024年3月26日

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

2024年4月18日

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
美國
使用應用程式 12天
ShopSocial, Inc. 已回覆 2024年4月19日

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

2024年3月18日

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
美國
使用應用程式 大約2個月
ShopSocial, Inc. 已回覆 2024年3月19日

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

2024年1月25日

Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!

Karmony
美國
使用應用程式 2個月
ShopSocial, Inc. 已回覆 2024年1月26日

Hello Karmony,

Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. 🌟😊 If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! 💙

2024年2月19日

My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life.

Timely responses, problem solving ideas and so many more.

You have a doubt?
Try Trendsi and be glad.

LEX & Miss V.
美國
使用應用程式 24天
ShopSocial, Inc. 已回覆 2024年2月21日

Hello LEX & Miss V.,

Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪

2024年2月26日

We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair.
CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.

Lavāda Handbags
美國
使用應用程式 4天
ShopSocial, Inc. 已回覆 2024年2月28日

Hello Lavāda Handbags,

Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂

2024年3月28日

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
美國
使用應用程式 大約21小時
ShopSocial, Inc. 已回覆 2024年3月29日

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

2024年1月16日

very helpful and easy interface quality products responsible representative Lorie guide me in very nice way

cozy mart
美國
使用應用程式 9天
ShopSocial, Inc. 已回覆 2024年1月17日

Hello cozy mart,

Thank you so much for your kind words! We're thrilled to hear that you found our interface easy to use, and we're delighted that Lorie provided you with helpful guidance. We appreciate your support and look forward to serving you again soon!

2024年3月24日

I had help from Lorie and she was very knowledgeable and helpful.

SolosPYSBoutique
美國
使用應用程式 大約1小時
ShopSocial, Inc. 已回覆 2024年3月26日

Hello SolosPYSBoutique,

Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! ❤️

2023年10月28日

Trendsi has been a great option for me as a brand new online boutique. Their system syncs perfectly with my Shopify store and their customer service is excellent! Gretle, Angelo, and Erika are three of their customer service reps and all three were extremely helpful with questions and resolving a small issue. I also love that I can filter by where the products are coming from, so I can avoid overseas shipping / longer ship times. Some issues with overseas quality and availability, but Trendsi catches it before the products are shipped. I appreciate their attentiveness!

Pixie Petal Boutique
美國
使用應用程式 3個月
ShopSocial, Inc. 已回覆 2023年10月31日

Hi Pixie Petal Boutique,

Wow! We're thrilled to hear about your fantastic experience with Trendsi, and we're honored to be a part of your online boutique journey. It's awesome to know that our team, especially Gretle, Angelo, and Erika, could assist you effectively. We're committed to making sure your business runs smoothly, and we're glad to hear that our syncing system with Shopify and product filtering options are making a difference. Thanks for being part of the Trendsi family! 🚀💪