Reviews (3,469)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive and trendy fashion product range, including brands like Judy Blue and Zenana. They value its seamless Shopify integration for easy product syncing and inventory management. The dropshipping service is praised for its efficiency and quality, ensuring timely delivery of high-quality items. Features such as filtering for products shipping from the USA, options to purchase samples, and product customization are particularly appreciated. The customer support is consistently highlighted for its responsiveness and helpfulness, with 24/7 chat support and staff members like Joel and Raymart frequently commended. Merchants find the interface user-friendly and the dropshipping service robust, making it a popular choice for online fashion retailers aiming to enhance their offerings and streamline operations.

August 1, 2023

I have made my first sale with the Trendsi application. So far, my experience has been excellent and the communication has been very effective. All my questions have been answered. My last communication regarding the status of the first order was successful. I thank Chette for her quick assistance.

OCEANOS SHOP
United States
19 days using the app
ShopSocial, Inc. replied August 2, 2023

Hello OCEANOS SHOP

Congratulations on making your first sale with Trendsi! We're thrilled to hear that your experience has been excellent and that communication has been effective. We strive to provide top-notch support, and we're glad all your questions have been answered satisfactorily.

Chette is a valuable member of our team, and we're grateful for her quick assistance in updating you on the status of your first order. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Trendsi, and we wish you continued success with your sales!

November 8, 2022

Trendsi has some really nice products available for dropshipping. However, the company operates more like a dropshipping business for a dropshipping business. First, the issue is with low and out-of-stock items. I've literally added products and between 15mins - 3 hours, the product is out-of-stock. This issue seems to be a chronic issue. So far has proven to be bad for my business because I've spent time creating content to market the products. To top things off - Trendsi insists they will send a notification when the product may be back restocked. The question is when will the notification be sent about the restocking of these products? - I think notification 24-78 hours about restocking should be implemented.
- Out-of-Stock product indicates that they are the best-selling products. So why not worry about out-of-stock and products that look more like those products? Second is the nuisance of the time-consuming nature of creating a collection to bulk add to the store. For instance, you can create a collection by bulk-adding products from one specific page at a time using add to collection button. However, the issue is that what about the products on a specific page that you do not intend to sell? There's no option to bulk delete which makes it time-consuming because you have to delete or add products one by one to or from the collection. - Needs to add a multi-select option. Thirdly, Shipping Times are too Long. How it was explained to me is that the processing time and shipping time are mashed into one. Let me say this 1-3 day processing is supposed to be included in the 5-10 shipping days. I've done an order test run for the 5-10 days shipping, which came 3 weeks after ordering. The average processing time in America is 1-3 business days the average shipping time is 5-7 days in America. While there are people who may wait for an order just remember those who believe in chargebacks because the shipment takes forever. - Needs a set guarantee processing time and Shipping Time. Lastly, There are no options for faster shipping for oversea products which is the most demanded products. My guess is that most items come from China which is created on-demand then shipped.

Harajuku Cliché
United States
Over 1 year using the app
ShopSocial, Inc. replied July 6, 2023

Hello Harajuku Cliché

Thank you for taking the time to share your concerns about our app. We're sorry that it didn't meet your expectations. Your feedback is essential for us to enhance the user experience and make necessary improvements. We're here to help address your concerns and ensure that your future experience with our service is more satisfactory. Thank you for your understanding and giving us the opportunity to improve.

August 23, 2023

They are truly the best, they respond quick when you have a problem and really give a lot of efforts to resolve the solution. I had a beautiful encounter with Czarina and she was super helpful!

Puraeleganza
Canada
18 days using the app
ShopSocial, Inc. replied August 25, 2023

Hello Puraeleganza,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Czarina. We're here to help whenever you need us. 😊

Edited July 14, 2023

I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can go very very quickly. I am ALWAYS out of stock. It takes quite a bit of time for me to actually add and set up items in my store, so it's almost not worth it for me to add Trendsi items because they will be out of stock in less than a week, sometimes even witin a few hours. I'm starting to look for alternative sources for my products. Trendsi is no longer a viable solution for me.

The Knickknack Shack by Darthside LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2022

Hi, The Knickknack Shack by Darthside LLC

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

November 14, 2021

I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!

Designs By Blyss
United States
Over 1 year using the app
ShopSocial, Inc. replied November 19, 2021

Hi Designs By Blyss,

Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛

July 14, 2023

I am new to Trendsi and dropshipping. I have to say, Trendsi has made my venture into starting my online boutique easy peasy. Their selection of items is superb, and their customer service has been spectacular so far. I have done a few online chats and they have been very fast with responses and given great answers. My most recent chat with Angelo was great. He answered my question in a matter of 30 seconds. I would highly recommend Trendsi to everyone.

Tropical Daze
United States
18 days using the app
ShopSocial, Inc. replied July 17, 2023

Hello Tropical Daze

Thank you so much for your kind words! We're thrilled to have made your experience with Trendsi and dropshipping a breeze. Our team is dedicated to providing superb items and exceptional customer service. We're glad that Angelo was able to assist you quickly and effectively. Your recommendation means a lot to us. If you ever need further help, we're here for you. Welcome to Trendsi! 😊

September 5, 2023

They have been so helpful with answering call my questions!

ΞVOLVΞ VIBΞS
United States
18 days using the app
ShopSocial, Inc. replied September 7, 2023

Hi ΞVOLVΞ VIBΞS,

I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

Edited April 15, 2023

Shipping is pretty quick for items stocked in the US. WL items are hit or miss. Returns policy is good. 5 stars to Czarina. Efficient, understanding and helpful!

Something To Wear
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Something To Wear,

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

September 11, 2021

Accurate and prompt responses to concerns. Able to navigate and troubleshoot issues . Great Experience

Lainey LOVES Apparel
United States
18 days using the app
ShopSocial, Inc. replied September 17, 2021

Hi Lainey LOVES Apparel,

Thanks for your feedback, please continue to reach out should you need help with anything else!

Edited August 9, 2022

Excellent application. Easy to use and integrate. Great products. Excellent support. Thank you Gretle! :)

Flyclothing LLC
United States
18 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Flyclothing LLC

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!