Reviews (3,644)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 15, 2024

Joel has been very helpful to all my questions. Thank you so much, Joel

SERRA BAH
United Kingdom
8 minutes using the app
ShopSocial, Inc. replied April 17, 2024

Hi SERRA BAH,

Thrilled to hear Joel's been a great support! Thanks a bunch for the shout-out, we're here whenever you need us!

April 18, 2022

Angelo is a great customer support representative for Trendsi. He was very professional and resolved the issues I had with my Shopify integration smoothly.

Elara Lifestyle
United States
About 1 hour using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Elara Lifestyle

Thank you for your review! We are so glad that you enjoy using Trendsi! It is our mission to help online sellers like you grow your sales. Please feel free to reach out with any questions or feedback, so we can provide you with even better services and support.

August 15, 2023

Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!

Trendy Hip Buys
United States
About 1 hour using the app
ShopSocial, Inc. replied August 17, 2023

Hi Trendy Hip Buys,

You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️

Edited October 17, 2022

Amazing Dropshipping App with unique items and great customer service! Quick responses when you have a question ! Hazel, I appreciate your help.

Jewel Bracket
United States
About 1 hour using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Jewel Bracket

Thanks for leaving us a review, it is music to our ears! We encourage you to reach out to our customer support any time for any questions or help. We are available 24/7! ✨

January 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

TotKorner.com
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hello TotKorner.com,

We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.

July 2, 2022

I chose Trendsi out of many apps and I'm glad I did. Chette was amazing and ready to assist with all of my concerns. This type of customer service will definitely encourage me to tell others about this app. Thanks again Chette!!

Novelties by Design
United States
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Novelties by Design

We are so happy to read your review. Customer Experience is one of our priorities and we're glad that Chette was able to help you. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you need our help.

February 10, 2022

I'm new to drop shipping and Whitney with Trendsi customer service we GREAT! She walked me through things and gave me a few suggestions that would help me get set up. 10/10 Would Recommend!

Southern SweetT Studio
United States
About 1 hour using the app
ShopSocial, Inc. replied March 15, 2022

Hi Southern SweetT Studio,

She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Whitney! ❤️

July 21, 2023

Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.

My Store
United States
About 1 hour using the app
ShopSocial, Inc. replied July 24, 2023

Hello, My Store

Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!

December 31, 2021

I opened my online store almost a year ago. I wanted to have beautiful products and I came across Trendsi. The website is easy to navigate and a lot of trendy fashion for all body types. I had a few questions, i used the message feature on the website. Customer services was very responsive and answered all the questions i had. Gretle was the absolute best, she walked me through every step. I highly recommend using Trendsi for your online store!

Simply Elevated Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hi Simply Elevated Boutique,

Thank you for your review! We take pride in providing excellent user experience and part of that is our excellent customer support to make sure there is someone to help you every step of the way. Please pop by again if you find yourself with more questions or need help. Welcome to Trendsi!

June 2, 2023

Anya, was beyond helpful adding products and informing me of the process step by step! I can't thank her enough!!

Carri Ann Couture
United States
About 1 hour using the app
ShopSocial, Inc. replied June 3, 2023

Hi Carri Ann Couture,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.