Reviews (3,642)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 2, 2022

I just downloaded the app and connected it to my store and was having issues viewing anything. The customer service that I received was phenomenal, she went above and beyond to help me. My phone on my phone ended up being the issue as to why i couldn't view anything and I was walked thru it all. 100% satisfied customer here so far, thank you

Holly's Boutique
United States
29 minutes using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Holly's Boutique

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

March 15, 2023

Chette was a great help! I didn't know why my account wouldn't connect to my Shopify but Chette was able to resolve it! Thank you so much.

Donna Boutiques
United States
27 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Donna Boutiques

Thank you for the review. We'll make sure to pass along the compliments to Chette, she is indeed an excellent customer support! Please don't hesitate to reach out again when you need help. 😊

February 27, 2022

I really enjoy the help I have received from three wonderful women knowledgeable about the products and how the store front operates Ms. Lorie, Ms, Mia, and Ms. Gretle. They are pleasant to talk to and has compassion in seeing the help is provided to me. I really love this store and the Support Rocks.

qbsmall
United States
About 14 hours using the app
ShopSocial, Inc. replied March 16, 2022

Hi, qbsmall

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

February 28, 2023

My first day with Trendsi, Amazing !!!!!. Angelo was so extremely helpful. He quickly answered all of my questions. He was friendly and very knowledgeable. Thank you Angelo! : )

Unique Flair
United States
25 minutes using the app
ShopSocial, Inc. replied April 6, 2023

Hi Unique Flair,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

April 29, 2023

Excellent customer service. I was surprised that they answered my queries, so promptly. Thank you, so much Raymart for your efficiency and kind attention!

One Soul
Cayman Islands
24 minutes using the app
ShopSocial, Inc. replied April 30, 2023

Hello, One Sul

I'm glad to hear that you had a great experience and that Raymart was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Raymart. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

April 11, 2022

Just starting out and had questions. Contacted a representative via chat and received excellent and fast service from Mia!

J. Elaine Boutique
United States
15 minutes using the app
ShopSocial, Inc. replied April 14, 2022

Hi, J. Elaine Boutique

Thank you so much for your review! We're glad we were able to help you and feel free to reach out anytime with questions or feedback!

March 3, 2023

Chette was great. She was very fast and helpful. I'm not sure if the App itself is great. I do know the Customer Service is A+.

buyyourhappiness-contact
United States
14 minutes using the app
ShopSocial, Inc. replied April 6, 2023

Hi buyyourhappiness-contact

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

April 3, 2023

Mia was so helpful! Super quick response and had the exact answers I was looking for. Highly recommend!

Umri Jewelry
United States
12 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Umri Jewelry

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 22, 2023

Great support service! He was very quick to response to questions and he has a friendly approach. Overall, he's great!

ECO LIFE CONSUMABLES
United States
12 minutes using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!

October 30, 2021

I faced some issue when my store lost data, your assistance in this matter is greatly appreciated
"Angelo" and " Miles ", you guys are awesome.

CozyMoli
Singapore
About 4 hours using the app
ShopSocial, Inc. replied November 7, 2021

Hi CozyMoli,

The most important thing to us is to make you feel welcomed to reach out to our amazing customer support for any help needed and we are so glad that Angelo and Miles has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛