Trendsi: Fashion Dropshipping

Excellent onboarding and support experience with Trendsi. Raymart was extremely patient, knowledgeable, and helpful throughout the entire Shopify integration and setup process. He guided me step by step in connecting my store, configuring the product flow, and understanding how fulfillment and Auto Checkout work.

As someone learning the platform and ecommerce automation workflows, I really appreciated the clear explanations and responsiveness. The setup process felt much less overwhelming because of the support provided. Looking forward to continuing to build and learn with the platform. Many thanks to Raymart and the Trendsi team for the great customer experience.

Trendsi has been very disappointing. I mainly use it to import items because the catalog is organized and, sometimes, the inventory tracking works. After importing items from Trendsi, I place my customer orders through other suppliers whenever possible.

Unfortunately, the reliability of their inventory is inconsistent. There have been times when an order was placed by my customer and I paid for it, only for Trendsi to notify me days later that the item was suddenly out of stock or could not be fulfilled. If an order cannot be delivered or gets canceled, I should not be finding out three days later after my customer is already waiting.

The customer service experience is also poor. Communication feels careless and generic. In my experience, they do not apologize for their mistakes or make a real effort to fix the issue. It often feels like they do not care because they are making enough money selling marked-up items to people who are new to dropshipping or do not know how to work with professional suppliers yet.

The pricing is another major issue. Compared to other suppliers, Trendsi’s costs are inflated, while the products themselves are not unique or hard to find. The catalog may be easier to browse, but the same items can often be sourced from other suppliers for around $3–$5 less and with faster delivery.

Another very serious concern is that I received an IP infringement notice from a product I imported through Trendsi. That creates real risk for sellers who are trusting supplier product data and listings to be safe to use.

The only real benefit is the organized product catalog and occasional inventory tracking, but that is not enough to make up for the pricing, fulfillment issues, customer support, and potential IP risk. For sellers who care about margins, reliability, and customer experience, I would highly recommend using other suppliers to fulfill your orders.

I like the ease of use of the platform, but I can't seem to reconnect old products that still display an inventory count or manually search if a SKU is exists.