Trendsi: Fashion Dropshipping

Hi,

Thank you so much for the kind words and thoughtful feedback. We’re really glad to hear that your onboarding and Shopify integration experience went smoothly and that the setup felt manageable along the way.
It’s great to know the guidance on product flow, fulfillment, and Auto Checkout was helpful as you got started with the platform. We know ecommerce automation can feel overwhelming at first, so we’re especially happy to hear it made a difference.
We’re excited to be part of your journey and look forward to supporting you as you continue building and growing your store. If you ever need anything along the way, don’t hesitate to reach out.

Hi Gloss and Gift,

Thank you for taking the time to share such detailed and honest feedback about your experience with Trendsi. I understand how frustrating this must have been, especially when it affects your customers, your margins, and your trust in the platform.

You raised several important concerns—inventory reliability, delayed out-of-stock notifications, fulfillment issues, pricing competitiveness, customer support experience, and the IP infringement notice. These are all serious matters, and I want to assure you that your feedback is being taken seriously.

In particular, I understand how critical it is for you to receive timely updates on stock availability. Learning about fulfillment issues days after placing an order puts you in a difficult position with your customers, and that’s not the experience we want you to have. The concerns you shared about communication and support are also noted, and we recognize the need to be more proactive, accountable, and solution-oriented.

Regarding the IP concern, we take this very seriously. If you’re open to it, we’d like to review the specific product involved so we can escalate it to our compliance and listing team for further investigation.

We genuinely want to improve your experience moving forward. If you’re willing, could you share what changes or actions would make the biggest difference for you? Whether it’s around inventory accuracy, fulfillment speed, pricing transparency, or support quality, your input will help us focus on what matters most to you.

We appreciate you giving us the opportunity to address this, and we’re here to work with you toward a better experience.

Hello Giza Fashion Studio,

Thank you so much for your thoughtful 4-star review! 🎉

We’re really glad to hear that your experience with Trendsi has been positive so far and that our team—especially Sam—has been able to support you well. Fast, helpful communication and reliable service are exactly what we strive for, especially for growing businesses like yours.

It’s exciting that you’re already testing more samples—we can’t wait to see how your assortment expands and supports your success! If there’s ever anything you need or want to explore, we’re always here and happy to help.

Appreciate you being part of the Trendsi journey, and we’re looking forward to growing with you! 🚀