Trexity

Excellent local delivery option for small businesses. Since first trying them a year ago, Trexity has blown me away with the improvements to the experience, and now has a very compelling product.

The updated flat-rate monetization model provides for very low costs to your business (roughly $7-10 to anywhere in the city for us). In our case this allows us to offer same and next-day local delivery service for free with a relatively modest order value requirement. When a customer receives notice that their delivery has been picked up, they are sent a simple email with a button to track, and a button to tip. The tips options are given as 3 flat amount buttons, rather than complicated percentages or fees. I like this as customers will tip nearly 100% of the time, and it means the baseline tip to the drivers is reasonable even for quite small delivery orders.

As others have mentioned, service and communication are now among the best I've experienced from any partner. Issues are resolved quickly and efficiently by simply calling the support line which is answered within a few rings by a dedicated support staff.

There are still a few quirks and places to improve, specifically on the Shopify integration and route-optimization sides of things, but on the whole I absolutely recommend any local shops within Trexity's service area interested in trying out local delivery give them a shot.

I would give Trexity about a 4.5 out of 5 as there is some room to improve in terms of driver pickup and delivery time after pickup.
Trexity is very useful for small businesses (especially if you are very small/mom n pop shop that's looking to get help with local delivery). You can integrate it into your shipping options. There are some minor kinks here and there, but it's mostly very very smooth and easy to use. We have recommended Trexity to multiple friends who own their own shops or small at home businesses.

Was hoping for a solution for my growing cookie business when it came to affordable and reliable delivery. The moment I got in touch with Trexity to scheduling my first pickups today. The experience has been flawless and I can't wait to use them for all of my future orders. Looking forward to seeing this company grow and serve the needs of other small businesses like mine. GREAT JOB!!!

We've had great success with Trexity as our delivery service. It has been reliable, shopify integration has been easy, and their support team is incredibly prompt and on the ball. Seriously, if you ever have ANY issues (and of course they'll come up once in a while), just open your chat with them. They'll sort you out so fast.

Been very happy! Will recommend to anyone but our competitors (I don't want them to have this great service).

Our chocolate company has recently started to utilize the Trexity local courier service and we are amazed at the ease of set up/tracking & love how easily it integrated with our Shopify store. Less than 5 minutes and our customers have this beautiful & transparent option. 5/5 Stars and better than any other courier companies we have worked with in Calgary over many years!