Triple Whale Analytics

Absolute zero customer support, profit calucation is bugged out. Cant even make a ticket to speak to customer support.

Triple Whale – A Platform That's Lost Its Way

Triple Whale was once a promising tool for e-commerce brands to gain insightful data and streamline decision-making. However, the platform has deteriorated so much over time that it now feels more like a liability than an asset.

Buggy and Slow: Triple Whale has become frustratingly buggy and slow. Loading times are unbearably long, making it nearly ...

great app, 0 support

has so many complicated cool features but missing so many basics such as: does not pull the shipping costs from Shopify while apps with 3x times cheaper easily does this.
has 100500 useless integration but no integration with Shopify shipping, Gateway fees etc.
2. can't even see sales or net profit per brand in the store .
and many others

I told them about shipping pull-up a year ago, nothing!
...

Our Triple Whale experience has been expensive and terrible.
Now we finally had someone contact us, they did not reverse the $400 charge and they have been now charging $279 per month and we just wanted to go to the FREE level. They just keep taking money and taking money and not helping us at all. They owe us several months of refunds at this point, it's ridiculous. This is exactly what happens ...

Not compatible with Shopify Product Bundle App. Having big issues. All my bundles disappeared.

The free plan is a scam just to get you to upgrade to the expensive paid plan. Nothing is free and not exactly sure what they do with your data.