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Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.
Very good app overall. The integration is seamless and it's simple to add the widget onto site. Support has also been excellent.
Their onboarding experience is incredible. I got responses back in minutes and the implementation happened in a day! They were open to customizing the brands that make sense for our brand to have on the widget which was important to us. They also provided additional opportunities to leverage their platform to reduce our return rate. I would highly recommend this app and Serhat is the BEST on the team!
Just installed a few days ago, received excellent support! Excited to see how True Fit will help Simple Gay Apparel into the future.
If I could give more than 5 stars I would! Bill is very responsive and quick to assist. The app works perfectly.
Support is excellent!
We discovered this app in search of a user-friendly tool that would enable the customer's decision making as regards fit size. Since the beginning of the onboarding process, the customer service rendered by the app's development team has been excellent! We look forward to continued usage.
Amazing app, definately handy for both the consumer and the business. Excellent support, definately recommend them!
Customer service was EXCELLENT! TrueFit contacted me to check if I needed any help on installing the widget and they took care of everything so fast. They were great. I'm new to the app so I can't still say much about it, but so far it seems great!
Amazing app, definately handy for both the consumer and the business. Excellent support, definately recommend them!
Thank you so much for taking the time to provide us feedback. We're so happy to hear that our product is helping you and your customers with their size & fit needs. Please do not hesitate to let us know if we can be of service to you in the future. Thank you for choosing True Fit!
The size recommendation is very accurate, and furthermore, the customer service is spectacular. They assist very quickly and resolve all your issues.
Muchísimas gracias Stromgym por compartir su experiencia. Nos alegra saber que todo anda bien con el servicio. Estamos disponibles para lo que sea!