Rezensionen (415)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
11. Januar 2024

Increible, llevar tu tienda sin saber tus números es como pegarte un tiro en el pie. Esta app te analiza todos los datos para que no vayas con los ojos vendados! brutal, super recomendada

BRILLIA
Spanien
14 tage mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 12. Januar 2024

Hello BRILLIA store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

9. November 2023

Exactly what you need to give visibility on your store's performance!

Ralphmattew
Vereinigte Arabische Emirate
5 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 11. November 2023

Hi Ralphmattew admin,
Here is Vani from the TrueProfit team. Your feedback is incredibly valuable to us.
With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

5. Januar 2024

amazing software and the customer support outperfoms any expectations. Great service!

Krystal København
Bulgarien
8 tage mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 9. Januar 2024

Hello Krystal København admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

13. Juli 2023

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
Japan
Etwa ein jahr mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 19. Juli 2023

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

21. August 2023

Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.

Splendidae
Frankreich
2 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 22. August 2023

Hi, Splendidae store admin

Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.

It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.

Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

27. Juni 2023

Love the app and love the support. Harper who deals with my queries is so helpful!
Easy to use and helps me keep up to date with my finance!

BreezeEase
Vereinigtes Königreich
5 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 27. Juni 2023

Hello BreezeEase store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

11. September 2023

Great and quick service. Integrates all costs into your dashboard.

Blendo.
Kanada
Etwa 2 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 13. September 2023

Hi Blendo store admin,
Here is Windy from the TrueProfit team.

We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us.

Our app goes beyond providing real-time net profit insights; it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

11. November 2023

True profit is a great app, gives you accurate way to track your business :) this is the best!

MaleEmporio
Kanada
Etwa 2 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 13. November 2023

Hello SUNSARA store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

23. November 2023

Grace has been super nice and very patient, I was stuck on many levels and wasn't sure to stay on the app but now I'm all ready into it! So thanks a lot Grace

Juvio
Frankreich
2 tage mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 25. November 2023

Hello Juvio store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

23. Juli 2023

Very helpful and fast answers. Find out the answer that I was looking for when I was speaking with support :)

Rebrise
Vereinigte Staaten
4 monate mit der App
TrueProfit Real-time Profit & LTV tracking hat geantwortet 24. Juli 2023

Hi Rebrise store admin,
Here is Windy from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

Our team has worked tirelessly to ensure that the app not only provides real-time net profit information but also empowers you with the COGS quantity break feature. Through this feature, you can get more exact COGS by setting it based on item quantity.

Rest assured that we are committed to your satisfaction, and your needs remain at the forefront of our efforts. As we move forward, we will continue refining and enhancing our app's features and functionality to not just meet but exceed your expectations. Your support is the driving force behind our progress, and we look forward to delivering an even better experience for you and all our users. Thank you once again for choosing us and being a part of our app's success story!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team