Reseñas (503)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de agosto de 2023

Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.

Splendidae
Francia
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 22 de agosto de 2023

Hi, Splendidae store admin

Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.

It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.

Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

23 de febrero de 2023

Great app and great customer support. Harper really helped me to setup the analytics and did so very fast.

Stacial
Canadá
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 24 de febrero de 2023

Hi Stacial store admin,
Here's Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

16 de noviembre de 2022

It's super useful and it's beginner-friendly! Saves hours of calculations. It's a must-have for every store even if you are beginner so you can clearly see your profits/losses.

GLOW-CAP.com
Reino Unido
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 16 de noviembre de 2022

Hi GLOW-CAP.com store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

17 de diciembre de 2021

great app ,great service, exactly what i want to know better about my shop.highly recommendate it...

uwinshair.com
China
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 23 de diciembre de 2021

Hi uwinshair.com

This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

27 de diciembre de 2022

Good customer service and easy to use! It does make calculating profitability analytics much easier and trouble free

Itakico
Canadá
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 3 de enero de 2023

Hi Itakico store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

12 de junio de 2023

I really like the app. It is so easy to see the real profit margin within a seconds. It is accurate according to the spends and revenue. I also really appreciate the customer support which is always on point. REALLY RECOMMEND

BetterTan
Estados Unidos
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 12 de junio de 2023

Hi BetterTan store admin,
Here is Windy from the TrueProfit team.

We would like to express our heartfelt gratitude for choosing our app and taking the time to share your experience about our app. Your feedback is incredibly valuable to us, and we sincerely appreciate your support.

The app doesn't only show the net profit in real time, it also shows you the perfect product combinations. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

19 de enero de 2022

I use this app for my stores and all my clients stores. It's pretty easy to setup and synchronizes quickly every day to give you accurate data fast, as long as you set everything up correctly.

LinerFix
Estados Unidos
2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 19 de enero de 2022

Hi LinerFix store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

23 de marzo de 2023

Great app, it's a combination of TrueProfit and TripleWhale at way cheaper price and it also has accurate data

Lumieere
Estados Unidos
Alrededor de 2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 23 de marzo de 2023

Hi Lumieere store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce

11 de septiembre de 2023

Great and quick service. Integrates all costs into your dashboard.

Blendo.
Canadá
Alrededor de 2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 13 de septiembre de 2023

Hi Blendo store admin,
Here is Windy from the TrueProfit team.

We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us.

Our app goes beyond providing real-time net profit insights; it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

5 de enero de 2022

Best profit app I have ever used. Super simple and easy to use, with quick support. Would defiantly recommend it.

GiftedLux
Estados Unidos
Alrededor de 2 meses usando la aplicación
TrueProfit Real-time Profit & LTV tracking respondió 5 de enero de 2022

This is Harper from True Profit Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@trueprofit.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the app.

Please refer to more details here: https://trueprofit.io/blog/

Best Regards !

Harper