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Very quick customer service, ready to help you with any request.
I needed a profit tracking app and this one has everything I need.
Hello muuv Store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.
You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees
Best regards,
Vani
TrueProfit Support Team
The Ai chat was helpful but Grace entered the chat and helped me with exactly what i needed. She saved me so much time, trying to figure out how to set up properly and guided me through the process seamlessly. Amazing Job!!!
Hello KiddoCom store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
Support was amazing, and Vannie helped me go through the issue with synchronisation with my Google Ads account. It's better than Lifetimely and very easy to use
Hello Dream Mat Australia store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
i wish i knew about this app sooner! its saved me so much money by not going to the accountants, also the support from Lana has been amazing and shes been great help and super patient helping me set things up! this is a must have app for everyone whos doing Ecom
Hi Brilliant Aussies Admin,
Thank you again for your kind words — I’m really glad to hear that you're having a great experience with TrueProfit!
I also wanted to share a new feature that could help you track your profit even more accurately:
You can now set up shipping costs based on product quantity. This is especially useful if your shipping fees increase with the number of items in an order, allowing for more precise cost calculations and better profit insights.
Here’s a quick guide to help you set it up:
https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
If you have any questions or need assistance, feel free to reach out — I’m happy to help!
Best regards,
Lana
TrueProfit Support Team
This app is wonderful and the customer support Vani is very attentive and efficient. I definitely recommend it.
Hello Rejuderme store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
Awesome app! The functionality is amazing. This is really helpful to bring everything together to help understand profitability of our online store.
The support is fantastic. We moved from Lifetimely and this is far better.
Hello Kiwi Nutrition store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Gabriel
True Profit
I had an amazing experience with Durra from True Profit. She went above and beyond to help me understand my numbers and set everything up correctly. She explained things clearly, fixed what needed to be fixed, and made sure I fully understood how to use the tools for my business. Super patient, super knowledgeable, and genuinely helpful.
Hello Zavora store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit team
Great app. I love that they directly integrate supplier APIs.
Hello Slimove store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.
We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.
You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Vani
TrueProfit Support Team
Great support from Vani! Helped me with any issues i had.
Hello Arrielight store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.
We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.
You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Vani
TrueProfit Support Team
Absolutely Outstanding Tool and Support!
TrueProfit has been a game-changer for my business. The platform provides incredibly accurate, real-time insights into profits, ad spend, and other key metrics—saving me hours of manual work and giving me full clarity on my store’s performance.
What truly sets TrueProfit apart is their exceptional support team. I had a few questions while setting things up, and Grace from their support staff went above and beyond to help me. She was incredibly knowledgeable, responsive, and patient, ensuring everything was up and running smoothly. It's rare to find this level of customer care.
If you're running an e-commerce store and want to get serious about tracking your true profitability, TrueProfit is a must-have tool. Highly recommended!
Hello DIYative store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit