Avis (541)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 janvier 2024

Vani from the TrueProfit team was very friendly and helpful with getting my analytics set up properly.

Questions were answered promptly and thoroughly.

Rovenix
États-Unis
Environ un mois d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 5 janvier 2024

Hello Rovenix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

27 avril 2024

Der beste Support den ich jemals bekommen habe (Vani)

memorysnap
Autriche
Environ 2 mois d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 3 mai 2024

Hello memorysnap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

4 avril 2024

Tracking everything correctly up to a cent!

ShopAvalo
Canada
27 jours d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 5 avril 2024

Hello ShopAvalo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

12 mars 2024

Great app, makes calculating profit so easy. Reasonably priced and they are also pro-active with helping you get set up. Vani from customer support was amazing. Spotted missing parts of my report immediately and then walked me through how to set it up, all without me needing to ask for help. Thank you, highly recommended!

Oono
Australie
Environ 2 heures d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 13 mars 2024

Hello Oono store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

26 avril 2024

perfect assistance!

Luxurise
Pays-Bas
3 jours d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 27 avril 2024

Hello Luxurise store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

31 mars 2024

Easy software and the tech team is the best!!

SeiaLuxxBoutique
États-Unis
3 mois d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 2 avril 2024

Hello SeiaLuxxBoutique store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

15 février 2024

Disgusting support, terrible application and a complete example of scam. I wouldn't recommend it to anyone. If there were 0 stars, I would give zero.

CupidoRose
Turquie
16 jours d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 21 février 2024

Hi CupidoRose store admin

We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.

It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription.

Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

3 janvier 2024

Super Quick and easy customer service, I am new too shopify and they taught me basic terms and stuff. Very good customer service would reccomend!

SanrioHaven
Canada
7 jours d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 4 janvier 2024

Hello Sanrio Haven store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

2 février 2024

really good support. Chat + Google meet. I recommend!

smarter kiddies
Allemagne
Plus d'un an d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 3 février 2024

Hello smarter kiddies store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

23 avril 2024

great app
incredible support!

BIGGYMBRO
France
3 jours d’utilisation de l’application
TrueProfit Real-time Profit & LTV tracking a répondu 24 avril 2024

Hello BIGGYMBRO store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit