TrueProfit: Profit Analytics , 201 avaliações
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Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.
Hi, Splendidae store admin
Here is Harper from True Profit team. We are so sorry to hear that your recent experiences with our app haven't been positive. I completely understand and empathize with your frustration, and I will be happy to resolve the problem.
Regarding your refund request, I believe that you have a misunderstanding with the process. Please kindly check our follow-up email as we are eager to make things right.
We hope that you will have a better experience and a different perspective on our services.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Not happy with the pricing on true profit, and would prefer to use a better-priced service. Just a heads up
Hi Heart&Jewelry store admin,
Here is Windy from the TrueProfit team.
First of all, we really thank you so much for letting us know your thoughts about our app pricing.
Honestly, we are very grateful that you choose our app in many of the choices.
Regarding the pricing of the app, we researched much to bring suitable pricing for customers. Importantly, we do not take a break to improve and develop the app to bring more and more useful and advantageous features. Our wish is for the app can be one of the things that contribute to your successful business.
Currently, we have many features that are released recently, I believe if you have a little time to discover them, you will feel good about the pricing plan.
If you have any further questions or want to find out the useful features, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Windy
TrueProfit by OneCommerce
I used this app for a week, the support was okay, they helped me set it all up. The only issue was the pricing plans, it's expensive and they take a % from each order as well! I cancelled because I run a small business and the cost was not worth it, it's a shame they do not want to support smaller businesses.
Hello Force of Life store admin,
Here is Harper from True Profit team.
First of all I sincerely thank you for taking the time to leave a comment. Although we received a negative review from you, we still respect your opinion.
As you also have a very objective share, our support staff has been very enthusiastic to handle and answer your questions sincerely.
We have a paid plan that can be applied to small stores with less than 500 orders per month (usually for small business). Above all else, we always want you to be satisfied with the quality of the application and believe that the money you spend is completely worth it.
If given the opportunity, we still earnestly wish to once again accompany you and develop together.
I also have a follow up email from support staff sent to your personal email.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
This app is not for new stores, the cost is high + they take a cut from each order... I am very disappointed.
Hi plantedfeet store admin,
This is Windy from TrueProfit Team.
First of all, we sincerely thank you for spending your time to leave a comment. Although we received a negative review from you, we still appreciate your comment.
We are very sorry that we have provided a clear price list before you install the application. We fully understand that transparency is necessary for users.
And the thing that makes us regret the most is that you have only installed our app for 3 minutes. I believe with that little time, it is impossible to have an overview and evaluate the values that the app can bring to you.
We even have a pricing plan for a small business which is $19.95
If having more opportunities, we still would like to accompany your business.
Looking forward to your email response.
Best regards,
Windy
TrueProfit - Profit & Lost, LTV Analytics