优化
-
按评分
The app is overall very good.
Shows all the statistics you need.
The app had some issues in the beginning with synchronizing all the data with my store, but thats understandable regarding how much numbers are being displayed.
Had to contact the support several times but if I did, got a competent and fast replay.
And the problem was solved within 24 hours.
Hello LIVITY™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit
I've been using this app for a week and absolutely love it. I now know at any given moment how my shop is performing. It took some setting up, but the team guided me through and made the whole set up process very straightforward. Also any question I've had, the team have gotten back to me immediately. I use Facebook and Google ads. Before TrueProfit I was keeping track of my spending and profit in manual spreadsheets which would take ages and often not be totally accurate. Now, at the click of a button I can see how much I'm spending, vs money coming in. This puts my mind at ease or gives me the info to make changes. Honestly, it's a game changer and I would recommend this to anyone who uses Shopify, especially if you run paid ads. Thank you TrueProfit team!
Hello Brindly store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.
Best regards,
Grace
True Profit
TrueProfit has been a real game-changer for our shop on Shopify. It’s like having a friendly financial guru right at our fingertips, making all those scary numbers and metrics feel simple and manageable. What I love most is seeing how our efforts translate into real profits, all thanks to the clear insights this app provides. Plus, the team behind TrueProfit? Absolute stars! They’re always there, ready to help with a smile. Can't recommend it enough if you're looking to get a handle on your shop's finances without the headache.
Hello Laboratoires üma store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit
Never used a profit app until now, so helpful for the business and very glad we started using it. Support is amazing too. Highly recommend
Hello Duares store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Grace
True Profit
Grace from help desk was an absolute great help answering a question we had about shipping and how it gets included into our net profit! Thank you TrueProfit & Grace!
Hello Berlade store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Grace
True Profit
Durra was fantastic. Helped the first time & asked if I need additional, which I did. Helped again.
Thank you Durra
Hello Zaffaro store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit
Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.
Hello Apollo Moda store admin,
We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report.
Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better.
Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via support@trueprofit.io
Warm regards,
Harper
True Profit Team
Very nice help, they respond super fast. The support jumped in a google call with me to help me setup the mobile app.
Hello Alega Fashion store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
Great app that we have used for years! Harper is a great customer service representative!
Hello Puptex store admin,
Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing, respectively. We hope you find these additions useful!
Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.
Best regards,
Harper
True Profit
Durra offered great support and let me know that they will monitor my account to make sure all data is being recorded correctly
Hello Austrology store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit