评论 (620)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年5月3日

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Apollo Moda
美国
大约1个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年5月6日

Hello Apollo Moda store admin,
We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report.

Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better.

Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via support@trueprofit.io

Warm regards,
Harper
True Profit Team

2024年7月23日

Peferfect Support

SommerCool
德国
16天 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年7月26日

Hello SommerCool admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年5月19日

Vani was very responsive and helpful in getting familiar with TrueProfit! She did an amazing job!:)

mycustomlove
阿拉伯联合酋长国
2个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年5月20日

Hello mycustomlove store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年5月9日

TrueProfit app support is top-notch! Vani, the support representative, was incredibly helpful. She patiently explained all the features of the app and assisted me in setting it up. Super supportive! Thank You Vani :) Amazing

NORDIC MOVEMENT GROUP
瑞典
大约2个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年5月10日

Hello NORDIC MOVEMENT GROUP store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2023年12月12日

I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful. Harper was able to work through everything with me, answer all of my questions, and explain what was going on. I cannot thank her enough for all of the amazing help!!

VIVANOVA
美国
4个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2023年12月13日

Hello VIVANOVA store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

2024年7月3日

Good app and good support

My Store
保加利亚
9天 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年7月4日

Hello My Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

2023年12月7日

I have tried several apps and this one is the best by far. Give it a try you will be glad you did.

Toriant
美国
6个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2023年12月10日

Hello Toriant store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

2024年5月3日

Great customer support, always looking out for you and your data :)

Avellique
德国
大约1个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年5月4日

Hello Avellique store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2023年12月7日

This is the best app you tracking your numbers by far. Let me save you a lot of time and headaches. Look no further. THIS IS IT

Glittes
美国
11个月 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2023年12月8日

Hello Glittes store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年7月12日

true profit was great grace helped me setup easy.

Opulence & Co.
加拿大
大约1小时 人在使用应用
TrueProfit Real-time Profit & LTV tracking已回复 2024年7月13日

Hello Opulence & Co. admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit