評論 (688)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月14日

Great app - does pretty much everything we need it to. It offers a lot more features compared to the Shopify dashboard.

Super helpful support, and shout-out to Vani who helped with my latest case - available to help solve my problem within a few mins.When features aren't currently available in the app, they clearly want to know more so they can investigate and make the app better. Great service overall!

Vyne
英國
使用應用程式 接近2年
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月15日

Hello Vyne store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年12月19日

perfect

Cuila
法國
使用應用程式 接近2年
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年12月20日

Hello Cuila store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

2025年1月22日

Supporto molto disponibile, ho parlato con Vani che mi ha aiutato molto

ALMAGIOIELLI
義大利
使用應用程式 10個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月25日

Hello ALMAGIOIELLI store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

2025年1月22日

Great system and very reactive support. I would highly recommend.

British Grocery
英國
使用應用程式 8個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月23日

Hello British Grocery store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

2025年1月21日

Awesome app really top notch support ! (Durras support was fast and insightful couldn't ask for more )

JoyaJoya
奧地利
使用應用程式 8個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月22日

Hello JoyaJoya store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

2025年1月28日

Très bonne application pour disposer en temps réel d'un résultat analytique. Le support est de qualité. Ils nous ont bien accompagné pour paramétrer.

Odokit by Odopass
法國
使用應用程式 7個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月29日

Hello Odokit by Odopass store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lana
True Profit

2025年1月2日

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Own Boss Supply Co
美國
使用應用程式 9個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月3日

Hello Own Boss Supply Co store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

2024年12月21日

Do not recommend, beware of extremely high extra hidden costs.

App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan.

bamtoo
德國
使用應用程式 大約1年
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年12月25日

Dear bamtoo store admin,

We have noticed that you have uninstalled our application, and we regard your departure as a significant loss. I would like to follow up on our previous efforts to resolve the unexpected extra charge, as we have not yet received a response.
Please note that our compensation offers remain available, and we would be pleased to discuss them with you at your convenience.

Regarding your feedback:

- "App is working okay."
–> We appreciate your positive comment and are committed to maintaining a high-quality user experience.

- "We did not get any notification about additional charges."
–> This information is displayed on the pricing plan, and we request your approval during the installation process. We acknowledge your feedback and are planning to implement additional notifications regarding quota changes to further enhance communication.

- "Support didn’t do anything to compensate us after upgrading."
–> We have made multiple attempts to address this concern, including reaching out to discuss the matter with our billing team.

We hope this provides clarification and encourages you to reconsider the overall value and quality of our app.

Sincerely,
Grace
TrueProfit Team

2025年2月4日

App works great, had an issue resolved in no time thanks to Vani from the support team!

Bellerose Paris
荷蘭
使用應用程式 6個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年2月6日

Hello Bellerose Paris store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

2025年1月16日

Great app and great service from Vani!

Produclic
多明尼加共和國
使用應用程式 7個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2025年1月18日

Hello Produclic store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit