整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年7月23日

Very helpful and fast answers. Find out the answer that I was looking for when I was speaking with support :)

Rebrise
美國
使用應用程式 4個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年7月24日

Hi Rebrise store admin,
Here is Windy from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

Our team has worked tirelessly to ensure that the app not only provides real-time net profit information but also empowers you with the COGS quantity break feature. Through this feature, you can get more exact COGS by setting it based on item quantity.

Rest assured that we are committed to your satisfaction, and your needs remain at the forefront of our efforts. As we move forward, we will continue refining and enhancing our app's features and functionality to not just meet but exceed your expectations. Your support is the driving force behind our progress, and we look forward to delivering an even better experience for you and all our users. Thank you once again for choosing us and being a part of our app's success story!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

2023年6月12日

I really like the app. It is so easy to see the real profit margin within a seconds. It is accurate according to the spends and revenue. I also really appreciate the customer support which is always on point. REALLY RECOMMEND

BetterTan
美國
使用應用程式 2個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年6月12日

Hi BetterTan store admin,
Here is Windy from the TrueProfit team.

We would like to express our heartfelt gratitude for choosing our app and taking the time to share your experience about our app. Your feedback is incredibly valuable to us, and we sincerely appreciate your support.

The app doesn't only show the net profit in real time, it also shows you the perfect product combinations. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

2023年9月14日

The app is so great and the customer service is so attentive regarding with my problem

Citrance
阿拉伯聯合大公國
使用應用程式 2年多
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年9月18日

Hello Citrance store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

2023年12月1日

Perfect

La UniTienda
美國
使用應用程式 大約1個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年12月3日

Hello La UniTienda store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年1月5日

Better than competitors. Prompt support

Alpha Weebs
美國
使用應用程式 大約2小時
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年1月9日

Hello Alpha Weebs store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

2023年11月22日

Great service!

Cozy Cloud
澳洲
使用應用程式 4個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年11月25日

Hi Cozy Cloud admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
True Profit

2023年7月13日

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
日本
使用應用程式 4個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年7月19日

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

2023年11月10日

Great Customer Service.....

Exotic Knife
美國
使用應用程式 4個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年11月13日

Hi Exotic Knife store admin,
Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace
True Profit

2023年11月17日

Just tried the app, so far loving it, customer service is 10/10!

Effexxi
美國
使用應用程式 大約19小時
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年11月20日

Hello Effexxi store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2023年5月30日

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
澳洲
使用應用程式 24天
TrueProfit Real-time Profit & LTV tracking 已回覆 2023年5月30日

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce