整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年5月3日

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Apollo Moda
美國
使用應用程式 大約1個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年5月6日

Hello Apollo Moda store admin,
We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report.

Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better.

Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via support@trueprofit.io

Warm regards,
Harper
True Profit Team

2024年5月14日

Very nice help, they respond super fast. The support jumped in a google call with me to help me setup the mobile app.

Alega Fashion
荷蘭
使用應用程式 5個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年5月15日

Hello Alega Fashion store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年4月11日

Perfect tracking, always updated, and easy to use. Also, the customer support is on point. 10/10 Recommended!

estra.
義大利
使用應用程式 4個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年4月13日

Hello estra. store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年1月29日

TrueProfit is a very good app to have an overview of your business, every owner store should have it.. It's easy to manage.
I had the pleasure to be assist by Vani when I got a problem, she was very helpul, understood my problem and resolved quickly and wisely. She is an excellent assistant, I recomment.
Thank you again.

CUISAMIX EN
法國
使用應用程式 11個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年1月30日

Hello CUISAMIX EN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年3月13日

Perfect app for tracking all my sales. Can't find anything else that can compete with this and so far support has helped me get going. An example would be support helped me catch some things before I even realized I needed to do them. Just an outstanding app and customer service!

Sinz's
美國
使用應用程式 4天
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年3月14日

Hello Sinz's store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年3月26日

Very good app with very good Customer support. I have met different people in customer support all of them were super helpful

ShapewearUSA.com
美國
使用應用程式 16天
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年3月27日

Hello ShapewearUSA.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

2024年3月21日

Excellent App, if you have multiple marketing channels this is a must have to track results. I recommend it

Dr Gabriels
奧地利
使用應用程式 大約1個月
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年3月22日

Hello Dr Gabriels store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年3月12日

simply a life savior, saves so much time, easy to use app, and extremely accurate, compared to other apps that don't even do this amazing job, the price is sweet also, and customer service is top, like they truly care, and listen and help from the heart, TRUST ME just get this app if you want to know your numbers.
big thanks to Vani, from customer support, she is sweet as an apple pie and really professional.

Olives & Palms
阿拉伯聯合大公國
使用應用程式 3天
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年3月14日

Hello Olives & Palms store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

2024年5月15日

Durra was fantastic. Helped the first time & asked if I need additional, which I did. Helped again.

Thank you Durra

Zaffaro
美國
使用應用程式 7天
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年5月16日

Hello Zaffaro store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

2024年3月30日

Really good customer service and the platform has everything you need. I recommend!

ShopNevaro
英國
使用應用程式 20天
TrueProfit Real-time Profit & LTV tracking 已回覆 2024年4月4日

Hello ShopNevaro store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit