Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

November 15, 2023

awesome app amazing customer service mrs. Harper was excellent and really helped me out quickly and explained every step of the way.

My Store
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello My Store store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 2, 2024

Great App & Support

DemandUK
United Kingdom
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello DemandUK store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 7, 2023

Very good support with Vani, She was very patient and professionnal.
She fix my issue and help me doing her best ! Thank you

Animaliadore
France
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hi Animaliadore admin,
Here is Vani from the TrueProfit team. Thank you for leaving a review for our app. We are excited to inform you about our latest feature Product Analytics V2, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product.

We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-1vpb6qk/

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 3, 2023

I've been on a quest to find the perfect profit calculation app on Shopify, and I've tried several over the years. After numerous trials, I can confidently say that TrueProfit stands head and shoulders above the rest. Not only is its configuration seamless, but it also offers all the necessary features for the most accurate profit calculations. The variety of metrics available is truly impressive.

But what truly sets TrueProfit apart for me is their exceptional customer support. A special shoutout to Grace, who was incredibly responsive and went above and beyond to assist me. It's rare to find such dedication and it's made my experience all the more positive.

To anyone seeking a comprehensive and user-friendly profit calculation app, I can't recommend TrueProfit enough!

Kossby
Belgium
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hi Kossby store admin,
Here is Grace from the TrueProfit team. We are grateful to you on our heartfelt for taking the time to leave feedback for us.
Our app goes beyond providing real-time net profit insights, it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 2, 2024

Muy buena aplicación. Rápida, exacta y con muchas opciones para llevar bien tu negocio. Muy bien el soporte de atención al cliente, en especial a Vani por haberme ayudado.

Lucía París
Spain
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2024

Hello Lucía París store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 17, 2023

Very good customer service!

Zentra
United States
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 19, 2023

Hello Zentra store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 23, 2023

Grace has been super nice and very patient, I was stuck on many levels and wasn't sure to stay on the app but now I'm all ready into it! So thanks a lot Grace

Juvio
France
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hello Juvio store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

December 19, 2023

Great APP!!!
The best UI for P&L app.
Enjoy using it.
Thanks!

NERO Studio
Israel
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied December 21, 2023

Hello NERO Studio store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

December 16, 2023

Great app and vani Was really helpful with mee she is the perfect agent !!
RECOMMENDED IT

Quiet Paw
United Kingdom
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 17, 2023

Hello Quiet Paw store admin,

Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 9, 2023

Exactly what you need to give visibility on your store's performance!

Ralphmattew
United Arab Emirates
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2023

Hi Ralphmattew admin,
Here is Vani from the TrueProfit team. Your feedback is incredibly valuable to us.
With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani