Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

September 27, 2024

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

Tasholy
United Kingdom
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 28, 2024

Hello Tasholy store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 15, 2024

I was with another popular profit app for a long time, but they recently stopped providing 'real' support, so was looking for a different app.

Came across TrueProfit and I must say that this is the new best profit app there is. Special thanks to Lewis for helping me setup my complicated shipping costs.

Baby Knits
Netherlands
21 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2024

Hello Baby Knits store admin,

Thank you so much for your kind words! We're excited to share our Quantity Break feature with you.

This feature helps you calculate the Cost of Goods Sold (COGS) and shipping costs more accurately by applying tiered pricing based on the quantity of products sold. It’s a great tool for enhancing cost management and optimizing your pricing strategies.

If you have any further questions, please get in touch with us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

November 2, 2024

This really is the best app if you want to keep a close eye on your tracking and finances. Everything is clearly described and customer service is there to support you with your questions. Special thank you to Durra. She really helped me with my questions, I am very satisfied with this app and the customer service behind it.

Salejano.nl
Netherlands
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied November 3, 2024

Hello Salejano.nl store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

September 24, 2024

All fine. Love this app. Helps us really good and support is amazing

Animus Medicus GmbH
Germany
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 25, 2024

Hello Animus Medicus GmbH store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 2, 2024

Vani was a great help with our setting up process, definitely recommend this app

KittySpout
Canada
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 3, 2024

Hello, KittySpout store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

September 1, 2024

Great customer service, app works very good, all data updates correctly!

Mylk
United Kingdom
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 2, 2024

Hello Mylk store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 9, 2024

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

BEATIQ
Germany
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 10, 2024

Hello, BEATIQ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

September 20, 2024

I like the team behind TrueProfit, and I really like the app. Several times they setup a Google meeting with me to help me understand the features, and how the data is displayed, which I struggled with, which is not the apps fault, I just wasn't understanding some of the data I was looking at. Well, after a thorough conversation with Grace, I feel so much better, and I know how to read my sales data correctly. If you are looking for an app to help you track every bit of spend and expense, and I do mean every bit, within Shopify and even outside of Shopify, like external software you use, etc, give TrueProfit a try and be patient. I am glad I went with TrueProfit. Thank you for all your help Grace!

Mini Split Systems Direct
United States
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 21, 2024

Hello Mini Split Systems Direct store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 8, 2024

I am new to TruProfit and reached out to the chat support. Vani answered me immediately and was very helpful, kind, and answered all of the questions! She even offered to do a Google meet with me to screen share and make sure I was setting everything up correctly which I greatly appreciated! The customer service was excellent and I am very satisfied that I signed up for TrueProfit. Thank you again Vani for your amazing help!!

Zoovita
Netherlands
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 10, 2024

Hello, Zoovita store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 30, 2024

I really enjoy this app it makes tracking profit easy and makes it super easy to look at margins and all the other good kpis. Thank you TrueProfit!

Modian
United States
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2024

Hello, Modian store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit