Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

November 17, 2023

Im very lazy with excel so this app is a lifesaver, i know what im doing every day and that is awesome, most of my stores failed because lack of accurate data, this is helping me to do better changes in overall.

Minea | Para el autocuidado femenino
Chile
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello Minea | Para el autocuidado femenino store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 27, 2023

best app ever! you have almost every feature you needs to track all your expenses, and the support is super responsive and helpful!

Preeds
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi Preeds admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

December 4, 2023

I had an issue with the costs of the Payment Gateways and Harper helped me with a new setup. Now everything is much more accurate and clear. Thank you very much!!!

Sarfiatti - Italian Lamps
Romania
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 6, 2023

Hello Sarfiatti - Italian Lamps store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 11, 2024

very good

Vivoall
Netherlands
10 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2024

Hello Vivoall store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 8, 2023

This app is really helpful! Tells you all your analytics and you even have a person that chats with you to help you out and tells you things you might not be aware of. Very awesome!

The Generala
United States
14 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 11, 2023

Hello The Generala store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 11, 2023

Takes some getting used too, but once the app is setup it is a really great and easy way to track profits and charges allowing you as the store owner to know exactly where your money is going and how much you are taking in.

Cozy Shark
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hello Cozy Shark store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 1, 2023

Amazing app, very easy to use.
If anything goes wrong, support is always there for help.

Harper is amazing to work with!

Nox Stores
Lebanon
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 2, 2023

Hello ShopAuritta store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 2, 2024

good customer service

Vistara
Norway
11 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2024

Hello Vistara store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 6, 2024

good

Labaget
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 8, 2024

Hello Labaget store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

January 5, 2024

amazing software and the customer support outperfoms any expectations. Great service!

Krystal København
Bulgaria
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 9, 2024

Hello Krystal København admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit