Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

April 9, 2024

Amazing app. Have been using it for past 4 years on several ecom stores. Always tracked super easily. If there was something wrong, support would fix it within hours.

Definitely recommend above TripleWhale.

Magnus Watch
Netherlands
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 10, 2024

Hello Magnus Watch store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

March 19, 2024

Pretty helpful with questions you have and the app it self works great to have real control over what you make in your business.

Uncle Sam's Road
United States
Almost 4 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Uncle Sam's Road store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 18, 2024

TrueProfit has been a real game-changer for our shop on Shopify. It’s like having a friendly financial guru right at our fingertips, making all those scary numbers and metrics feel simple and manageable. What I love most is seeing how our efforts translate into real profits, all thanks to the clear insights this app provides. Plus, the team behind TrueProfit? Absolute stars! They’re always there, ready to help with a smile. Can't recommend it enough if you're looking to get a handle on your shop's finances without the headache.

Laboratoires üma
France
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 20, 2024

Hello Laboratoires üma store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

March 25, 2024

The app is overall very good.
Shows all the statistics you need.

The app had some issues in the beginning with synchronizing all the data with my store, but thats understandable regarding how much numbers are being displayed.

Had to contact the support several times but if I did, got a competent and fast replay.

And the problem was solved within 24 hours.

LIVITY™
Austria
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2024

Hello LIVITY™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

January 29, 2024

TrueProfit is a very good app to have an overview of your business, every owner store should have it.. It's easy to manage.
I had the pleasure to be assist by Vani when I got a problem, she was very helpul, understood my problem and resolved quickly and wisely. She is an excellent assistant, I recomment.
Thank you again.

CUISAMIX EN
France
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 30, 2024

Hello CUISAMIX EN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 21, 2024

Grace was very knowledgable and helpful. Told me everything I need to know on a google meets call. In terms of the app, there are some small improvements that could be made which Grace noted down but overall it is a very good app. I think we will use it for a long time now.

Dare 2 Share
United Kingdom
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2024

Hello Dare 2 Share store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

April 3, 2024

Durra offered great support and let me know that they will monitor my account to make sure all data is being recorded correctly

Austrology
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello Austrology store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

January 23, 2024

An absolutely great app! works wonderfully to reflect ALL numbers you need to make sound decisions with a lot of customizations such as custolmised costs and variable costs as well (such as commission on ad spend etc), handling fees (per order or product type) and much more. The free trial is huge plus!

As for the support team, they are extremely wonderful! Harper was a HUGE help in walking us through the app and answering all our questions. Absolutely 100% satisfied!

Thanks Harper!

LABOTHECAIRE
Saudi Arabia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 24, 2024

Hello LABOTHECAIRE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 6, 2024

Great app that gives you an good overview about your earnings and costs. I had some questions and the support is also great - helped me immediately. I can only recommend to use this app to keep track of your earnings and expenses.

VinTonic Wein & Tonic
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 7, 2024

Hello VinTonic Wein & Tonic store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

March 13, 2024

Perfect app for tracking all my sales. Can't find anything else that can compete with this and so far support has helped me get going. An example would be support helped me catch some things before I even realized I needed to do them. Just an outstanding app and customer service!

Sinz's
United States
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 14, 2024

Hello Sinz's store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit