Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

April 12, 2024

Easy to navigate UI and information is accurate

Explore Essentials
Australia
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 13, 2024

Hello Explore Essentials store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 30, 2023

First day using the app, great customer service. They will take care of you! I look forward to using this app more.

PrimeXmple
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 31, 2023

Hello PrimeXmple store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 29, 2024

Really worth the money if you are trying to track quantity break discounts. Great and quick customer service.

CoutureHeritage™
United Kingdom
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 30, 2024

Hello CoutureHeritage™ store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 11, 2024

Vani did a great job in helping me out. The support team is really fast and good.

Lifters Wear
Germany
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 12, 2024

Hello Lifters Wear store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 12, 2023

I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful. Harper was able to work through everything with me, answer all of my questions, and explain what was going on. I cannot thank her enough for all of the amazing help!!

VIVANOVA
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 13, 2023

Hello VIVANOVA store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 2, 2024

really good support. Chat + Google meet. I recommend!

smarter kiddies
Germany
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 3, 2024

Hello smarter kiddies store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 29, 2023

A great app to get a better understanding of your margins and profit all in one place. Really helpful when it comes to see what you're walking away with each month to help make business decisions.

Helpful team always on hand to help with questions also.

Modern Streets Apparel
United Kingdom
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied December 1, 2023

Hello Modern Streets Apparel store admin,

Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 12, 2024

Great app, makes calculating profit so easy. Reasonably priced and they are also pro-active with helping you get set up. Vani from customer support was amazing. Spotted missing parts of my report immediately and then walked me through how to set it up, all without me needing to ask for help. Thank you, highly recommended!

Oono
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2024

Hello Oono store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 16, 2024

I'm very happy with the support Vani from customer support gave me. She's very servicial and nice and patient with everything I asked for. So i'm looking foward to keep using TrueProfit.

PinkSleek
United States
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 18, 2024

Hello PinkSleek store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 19, 2024

The customer support is unparalleled compared to other services we had used before. Vani helped getting the app up and running the moment we start using it and the information provided was super helpful !

KUROCHI
Romania
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied April 20, 2024

Hello KUROCHI store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit