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Working with the team at TrueROAS has been great. They are attentive to our needs and have helped us get the most out of the platform. Definitely worth the cost. Other attribution tools are at least 3X the cost, often with bloated features that you won't use. TrueROAS is the perfect balance for ecom brands.
Really good customer service if you get stuck and easy to understand tracking which keeps improving. I feel like these guys are on the cutting edge of things. a competitor is currently heavily advertising that they send data back to ad platforms as if that is a unique thing, but TrueRoas has been doing this for year.
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INSTALLED FOR TEST uninstalled AFTER 2 HOUR .
THEY charged subscription FEE AFTER 7 DAYS .
Hey, not sure how that happened but OF COURSE we'll refund you. We'll process it right away. If you want to test us again, you can do it for free of course! /Rasmus
Great app! Helps to understand what creatives to use in meta.
Gives accurate data that other platforms just don't provide.
the best accurate tracking. easy to set up. especially perfect if youre just starting out and dont want to spend all your profit on expensive tracking software
Tried to contact them and join the set up call nobody showed up and i can't get a hold of the support via chat
Sounds like there was some error with the call. Your message arrived outside our active support hours, but that’s no excuse for a poor onboarding experience.
We added a $100 credit you can use towards your Shopify payments as well to mend the wounds!
We’ve already sent you a message in our direct chat to help you reschedule your setup call directly with Rasmus. Our team is ready to get everything tracking perfectly for your store!
It started displaying the metrics, even though Facebook hadn’t shown anything since I launched the campaign. It’s very helpful to finally see the metrics.
Getting real data and understanding where my conversions where ocming from has been a massive changer
