Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
23. November 2022

We have only been with Trunk for a few weeks, but those weeks have proven to be beneficial for our business. The inventory adjustments are a time saver and does very well across our platforms. ~ CB

Lit Moments Candle Co
Vereinigte Staaten
2 monate mit der App
Bearbeitet am 9. April 2023

When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.

Everly Made
Vereinigte Staaten
3 monate mit der App
Trunk hat geantwortet 24. April 2023

We're really sorry about the issues you were having – we should've also done better on the communication front. We pushed a few fixes already that's addressed some of the problems you were seeing and so far it seems like things should now be back in working order. Please let us know how it's going now as we've been following up on this via email, thanks.

17. August 2020

My etsy store has been growing steadily but I had held off on opening Shopify in parallel because of the inventory sync problem. I wanted something simple that would do exactly what I need without paying for a lot of features I don't use. Trunk has 100% delivered on this! The dev team are extremely helpful and responsive. Highly recommended, I'm very happy with it. Thank you James : )

Laser Shrink Ray Minis
Vereinigtes Königreich
2 tage mit der App
4. Januar 2021

Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.

Fridge of Plenty
Vereinigtes Königreich
Etwa 2 monate mit der App
21. September 2022

God sent! As a new business owner of an e-commerce operation this is one of the best apps I’ve come across! It’s saving me so much time by automatically syncing my inventory across platforms. The best part is that it's very affordable!

Sumiye Co
Vereinigte Staaten
2 tage mit der App
16. Oktober 2019

I've used a few different apps to sync my Shopify/Square inventory and this is by far the best one! Easy to install, real time updates, user friendly and the developers are just fantastic with support. Would definitely recommend!

SOLE FINESS
Australien
2 tage mit der App
Bearbeitet am 18. April 2020

The app is working really well, very impressed after being with Linnworks for many years. The support from James has been amazing and the user interface is fantastic.

Little house of creations
Vereinigtes Königreich
Ein tag mit der App
3. Februar 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

PetDesignZ
Vereinigte Staaten
Etwa ein monat mit der App
17. Mai 2021

Trunk was fast to implement and solves duplicate SKU when selling packs. Nice. Please add stock export next.

WUKA
Vereinigtes Königreich
Etwa ein monat mit der App
9. April 2021

James is beyond helpful! I was having issues syncing my products and getting all my sku’s organized. James has always been available to help work through any issues.

CUTTY CUSTOM CUTS
Vereinigte Staaten
Ein tag mit der App