Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
17 mai 2021

Trunk was fast to implement and solves duplicate SKU when selling packs. Nice. Please add stock export next.

WUKA
Royaume-Uni
Temps passé à utiliser l’application : Environ un mois
26 février 2021

Executive Summary: PROS: Quick, performs all the functions we required, integrates seamlessly with shopify.
CONS: Without getting into specifics, navigating Kits that are active in trunk could have more visibility. Trunk performs better than expected. Our team needed a way to compile kits, and ensure that we weren't selling more stock than we had, or missing a sale even if we had all the components to build a kit. The mass upload capability enabled us to efficiently implement the system with over 300 variant kits. Inventory updates on child components takes about a minute, and the database updates instantly. Having more visibility on exactly what kits are input in trunk would be beneficial, and eliminate the need for a separate kit database, but seeing the child components of a parent kit is relatively easy. Overall, enabled us to painlessly implement an accurate stock tracking system.

Dirty Diesel Customs
Canada
Temps passé à utiliser l’application : 11 mois
3 février 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

PetDesignZ
États-Unis
Temps passé à utiliser l’application : Environ un mois
4 janvier 2021

Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.

Fridge of Plenty
Royaume-Uni
Temps passé à utiliser l’application : Environ 2 mois
6 août 2020

During the pandemic we had to take our brick and mortar store online with Shopify, but keeping stock numbers online and in the physical store in sync became a nightmare. People would buy an item online and at the same time a customer would buy that item in our physical store and we had to disappoint several online shoppers when we told them their chosen item was out of stock. So we set up syncing between Shopify and Square and it works LIKE MAGIC.

Panterra Gallery
États-Unis
Temps passé à utiliser l’application : 12 jours
Modifié le 2 mai 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly.

2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Plannerface
Royaume-Uni
Temps passé à utiliser l’application : Presque 4 ans
Trunk a répondu 2 mai 2023

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.