Trunk ‑ Stock Sync & Bundling , 483 recensies
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Spectacular customer service! James was very responsive and helpful as we integrated Trunk into our business. Trunk has saved our company time, money, and headaches. Highly recommend.
Trunk has literally changed my business! It saves me HOURS of time and helps get me sales that I otherwise would have missed due to manual stock updating. I’ve also not oversold a single item since using Trunk! Well worth the money to not have so many headaches.
Great app! Thanks for all your help. The customer service i've had with Track has been top notch! Every time i've been in touch they've sorted me out efficiently and promptly.
It's easy and it works. We had just about given up on Etsy because even though the community is a great fit for our product it was taking took much time to manually update inventory. Now it's set and I never have to think about it again.
When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.
We're really sorry about the issues you were having – we should've also done better on the communication front. We pushed a few fixes already that's addressed some of the problems you were seeing and so far it seems like things should now be back in working order. Please let us know how it's going now as we've been following up on this via email, thanks.
I've been in ecommerce for over a decade and have tried MANY inventory software. Trunk is hands down the simplest yet most effective solution out there. And it's made for small businesses - their monthly fee reflects that. Support has been AMAZING.
Things seem to just work which seems like a low barrier but alternatives are too cumbersome or require complex workarounds to get what I need it to do. Trunk is perfect for me, which is simple SKU linking between listings in the same shop and in other sales channels.
I'm hoping there'll be more interface features soon. Considering I tried Trunk out a few years ago and it didn't fit my needs at the time, and now it does, tells me they're actively working on improving their product.
Very happy so far!
Trunk has definitely been a big help for our small business. Tracking inventory has been a lot more easier.
Trunk is easy to install and easy to use. I was having a problem keeping my inventory in sync between my Shopify store and Etsy. Doing it manual was a hassle and inaccurate. Trunk solved this problem. If you sell on multiple platforms then I highly recommend using this software.
Links easily to all of my sales channels and keeps me from worrying about running out of stock on any of them.
Well organized and easy to use. I had a bit of a challenge with setup but James was a great help.