Dirty Diesel Customs
Executive Summary: PROS: Quick, performs all the functions we required, integrates seamlessly with shopify.
CONS: Without getting into specifics, navigating Kits that are active in trunk could have more visibility. Trunk performs better than expected. Our team needed a way to compile kits, and ensure that we weren't selling more stock than we had, or missing a sale even if we had all the components to build a kit. The mass upload capability enabled us to efficiently implement the system with over 300 variant kits. Inventory updates on child components takes about a minute, and the database updates instantly. Having more visibility on exactly what kits are input in trunk would be beneficial, and eliminate the need for a separate kit database, but seeing the child components of a parent kit is relatively easy. Overall, enabled us to painlessly implement an accurate stock tracking system.
We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.
Fridge of Plenty
Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.
During the pandemic we had to take our brick and mortar store online with Shopify, but keeping stock numbers online and in the physical store in sync became a nightmare. People would buy an item online and at the same time a customer would buy that item in our physical store and we had to disappoint several online shoppers when we told them their chosen item was out of stock. So we set up syncing between Shopify and Square and it works LIKE MAGIC.