Reviews (493)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective inventory syncing across platforms like Shopify, Etsy, and eBay, which helps prevent overselling. They appreciate its ease of setup and user-friendly interface, along with real-time updates that keep stock levels accurate. The app is also valued for its responsive customer support, bundling and kitting capabilities, and features like inventory alerts and SKU lookup, making it a cost-effective solution for managing inventory across multiple channels. Merchants find it supports scalability, reducing the need for manual inventory management and allowing more time for other business activities.

Edited May 2, 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly.

2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Plannerface
United Kingdom
Almost 4 years using the app
Trunk replied May 2, 2023

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.

Edited September 29, 2019

TRUNK has made my business run so much more smoothly. James has been more thank helpful in assisting me to input my data and get it up and running. If you are looking for an etsy and shopify Inventory Management System, this is the best one around.

Carpe Diem
Australia
3 months using the app
September 26, 2019

At Hathorway, we've been growing our jewelry business quite quickly over the past years. Today, we are on multiple e-commerce platforms like Shopify, Etsy, and Faire; and inventory management has been one our greatest headaches that comes along with our growth. Luckily, we found Trunk to take that inventory management headache away!

Not only are we able to manage the quantity of our products effortlessly, but we could also manage our jewelry components and supplies so that we'll never run out or over purchase our jewelry bits and pieces. And not to mention, the on-boarding process for syncing our platforms on Trunk was an extremely seamless and quick experience, which is something every small business like ourselves really appreciates because our time is highly sparse. We highly recommend Trunk to every business who struggles with inventory management and who wants to save money and time.

Hathorway, Inc.
United States
About 1 month using the app