SEOAnt ‑ Trust Badges & Icon
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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SEOAnt ‑ Trust Badges & Icon is highly regarded for its functionality and support, making it a valuable tool for Shopify merchants seeking to build trust with their customers.
Hello there,
Thank you for your message! I’m glad to hear that you’re considering SEOAnt - Trust Badges & Icon for your Shopify store. It’s a fantastic tool that can significantly enhance customer trust and boost your conversion rates.
The trust badges are designed to reassure your customers about the security and reliability of their purchases, which is crucial in today’s online shopping environment. Plus, the seamless integration with Shopify makes it easy to set up and customize to fit your brand’s identity.
If there is anything more we can do for you, please do not hesitate to reach out to us. Our goal is to ensure that you have a positive and trouble-free experience with us. We aim to provide a 5-star experience every time. And your feedback plays a crucial role in achieving this goal. Also, If you have time you can feel free to edit your rating anytime. 😊💜
All the Best,
SEOAnt Support Team of Channelwill
Great selection of customizable icons and excellent, responsive customer service.
Hello There,
Thank you for your wonderful feedback! 🌟 We're delighted to hear you’re enjoying the selection of customizable icons and that our customer service has met your expectations. Providing excellent and responsive support is our top priority, and it’s great to know we’re hitting the mark for you.
If you have any other suggestions or need assistance, don’t hesitate to reach out. We’re always here to help!
All the Best,
SEOAnt Support Team of Channelwill
Very helpful
Hello There,
Thank you for your kind words! We're glad to hear that you were impressed with our response time. Your satisfaction is our top priority. We'll continue to strive to provide excellent customer service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
This app is simple yet does exactly what it needs to do. I added the payment badges and then some extra trust badges. Customer support helped me remove the branding and the extra padding. Set and forget.
I downloaded this app. My entire website on Chrome, Edge, Mobile - Have a bug caused by this app. The front page can't scroll and affected across all browsers. My mobile view was distorted as well. And I deleted this app and everything resume well. This is really bad and disruptive app.
Hi there，
Thank you for sharing your feedback, and we sincerely apologize for the disruptions you've experienced with our app. We understand how frustrating it must be to encounter issues with your website, especially across multiple browsers and devices. We take such concerns seriously and are committed to addressing them promptly. If you could provide us with more details, including screenshots and any specific examples of the issues you encountered, it would greatly assist our technical team in investigating the matter thoroughly. We truly appreciate your support and patience, and we look forward to resolving this for you as quickly as possible!
Warm regards,
SEOAnt Support Team of Channelwill
GENIAL
Hola,
¡Gracias por sus comentarios positivos! Nos alegra saber que tuvo una excelente experiencia con nuestro servicio. Su satisfacción es nuestra prioridad y seguiremos esforzándonos por brindarle un servicio excelente. Agradecemos su preferencia y esperamos verlo pronto. No dude en contactarnos si tiene alguna pregunta o inquietud.
Atentamente,
Equipo de Soporte SEOAnt de Channelwill
They have only one person, Joy, providing support for this app, and unfortunately, Joy seems to lack a basic understanding of it. They were unable to grasp even the simplest question about the default placement of the badge.
During our conversation, it felt as though they were making fun of us by abruptly ending the call and repeatedly sending the same responses using reply templates, resembling a bot rather than a human agent. Additionally, the app itself is not functioning properly. They take at least a day to respond to support tickets, and sometimes it takes even longer.
Good day!
We sincerely apologize for the inconvenience you've experienced. We truly appreciate your patience and understanding. After learning about your needs, we have taken immediate action by involving our lead and technical team to address your questions and requirements. We have been diligently working on resolving your issues for the whole 5 hours and are committed to ensuring everything is addressed.
If there are any additional custom settings that need to be communicated to our technical team, it may take a little more time. However, please rest assured that we will do everything within our power to resolve your concerns. We kindly beg for your understanding.
Thank you for your valuable feedback, we will never stop improving our support in the future, have a wonderful day!
Warm regards,
SEOAnt Support Team of Channelwill
Rhona did am amazing job getting me set up and I was on my way. So happy to have found this app and would recommend it to anybody.
Hello There,
Thank you so much for your kind words! We’re delighted to hear that Rhona provided amazing support and got you set up quickly. It’s fantastic to know you’re happy with the app, and we truly appreciate your recommendation.Your satisfaction is our top priority, and we will continue to provide you with the best possible customization options to meet your needs. Thank you for your support!
All the Best,
SEOAnt Support Team of Channelwill
Great App, helps alot
Hello There,
Thank you for your kind words! We're glad to hear that you were impressed with our response time. Your satisfaction is our top priority. We'll continue to strive to provide excellent customer service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
A great free app that everyone should have. Setup was really easy and Support was readily available :)
Hello THere,
Thank you for your fantastic feedback! We're delighted to hear that you found our app easy to set up and that our support team was there for you. We appreciate your recommendation and hope you continue to enjoy using the app! If you ever need assistance, don’t hesitate to reach out. 😊
All the Best,
SEOAnt Support Team of Channelwill