리뷰 (1,537)

전체 평점
4.9
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 3월 17일

The app looks great and increases trust, but the customer service is very poor, they ignored 3 of my emails and when they did respond they did not fix what I requested and were very slow to get back to me. Very dissapointed.

HappyStore
미국
앱 사용 기간 거의 3년
2019년 8월 8일

It is not working on my store i wanted to upgrade but it did not work i even sent a email to support team but no one replied back

The Ornate Room
인도
앱 사용 기간 1년 초과
답글 ShopClimb개 2019년 8월 8일

Hello and sorry about that! Somehow we lost track of the ticket you created. I found it now and am replying to see how we can help. Again, apologies for the delay.

2020년 8월 28일

Badges look good and would be really useful, though they did not load to any of my pages. I have the premium version.

Flexpress
미국
앱 사용 기간 5개월
2019년 4월 29일에 편집됨

I have just upgraded and it's still only showing the basic app features, so I would appreciate some advice on how to sort this issue out, please.
I'll send an email to support now and update this review once the problem has been sorted.

UPDATE!

Installed this app on the 12th April and upgraded - it didn't upgrade, so I still only had the free version! Contacted the app provider and heard nothing ...

Gala Wildlife
영국
앱 사용 기간 3개월
2018년 1월 28일

The trust badge doesn’t appear. I was excited to use your app but ended up disappointed.

Travelogue Diary
필리핀
앱 사용 기간 2개월
2018년 3월 5일

Apparently uninstalling the app does not remove all coding left behind. Somehow the trust badges are left in my footer and when I reached out to Hektor for support, I was told "it is in my theme and I needed to contact shopify". I have closed my shop down temporarily trying to fix this. If you like fixing errors with no help, this is the app for you.

Nocri
미국
앱 사용 기간 대략 1개월
2018년 11월 7일

I used this app before and it's not working so I contacted the support but no answers why it's not working then I uninstalled but they still send emails about giving them reviews

gearbombard
모로코
앱 사용 기간 2일
2019년 12월 20일

Take the 14-day trial and then stay with the premium plan but the app does not work. I tried to install the bar in the home, the footer and the products but it never gave me the option, it appeared automatically in the products but not with the configuration that I wanted, however in the home and the footer never appeared.
It wasted a lot of time, I created a ticket reporting the problem and they ...

The Omnistation
콜롬비아
앱 사용 기간 대략 13시간
답글 ShopClimb개 2019년 12월 21일

Hello,

I don't see a ticket from you in our system. I'd be more than happy to help you with the setup and can do it all for you. Can you email me at support@hektorcommerce. ...

2020년 9월 14일

Only the black and white icons are available for free and they don't even work. They also charge $20 to fix their own problems. What a joke. Do not use this app!

lawsuitforms.org
미국
앱 사용 기간 11분
답글 ShopClimb개 2020년 9월 15일

Hi there, we'd be happy to help you get the app working on your store. We don't charge anything for troubleshooting. Our app is compatible with most themes, but at times ...

2019년 11월 10일

Unfortunately, I will give them 1 star just because we have a very very limited number of badges in a free plan, they are money hungry.

Advanced USB
세르비아
앱 사용 기간 7분
답글 ShopClimb개 2019년 11월 10일

Hello, I’m sorry you feel this way. We give over 140 badges in our free plan (more than some other apps have in total!) and have continued to add more features to our free ...